Reviews
Don’t let someone tell you what you want
I told the salesman what I wanted before we even went in the door. Took a truck for a ride great truck but it wasn’t what I wanted. I kept telling him what I wanted and he just kept saying how about this one and that one. I told him again what I wanted and he said would you want this one. I left because he kept trying to sell me what I didn’t want. Nobody tells me what I want I know what I want
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Easy to deal with!
Picking up/returning my car for service is convenient and easy. I don't have to use vacation time to sit and wait on my oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sold the car I was going to buy. Had appt. UPSET!!
Spoke to a woman, letting her know I was coming down to see and buy a 2015 Caddilac SRX and made an appointment. This dealership is over an hour from where I live. 15-20 mins before, I decided to show my mother the car and needed a 2nd driver so I can drive my new 2015 Caddy SRX back home. I pull up their website......GONE.....they sold the vehicle, never let me know and had me drive all that way FOR NOTHING. So if you ever set an appt. to see a car, I suggest you get there before opening hours, like a black Friday event. No call to let me know, nothing. Its heartbreaking. I called the bank Thursday to take out the cash, 20k total because I really REALLY wanted this vehicle. Had everything I wanted. My heart sank, sick to my stomach. I gloated about it to the saleswoman on the line. She set the appointment but at their business, appointments mean JACK xxxx! Stay away, they'll sell the vehicle you make an appt to see before you even get there!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fantastic Dealership
I needed to have the dealership buy back my husbands truck because of his death. The Sales Team was compassionate and very understanding. I received a good deal for the truck and was satisfied. I recommended my daughter buy a car and she made a deal the same day. I would highly recommend the dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Catherine, thank you for taking the time out of your day to tell us about your experience. At Blaise Alexander Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Outstanding Dealer
Another great experience at Lewisburg Ford. Sale process was seamless, Thanks Spencer for getting the deal done. I recommend this dealership to any looking for a vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Timothy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great attention to detail
We had a great buying experience with Mike. The vehicle we had wanted got sold before our appointment but he was able to provide us with a back up option that fit the bill and met all of our requirements. Very pleasant to deal with, and approachable after the sale for follow up questions that weren't thought of right away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
40 years of buying cars, this experience was best
We had Chris as a salesperson and he was great - pleasant and willing to get answers to all our questions and knowledgeable too. Very pleasant and pleasant to the point that we didn't think we'd get a new card on Saturday - but we did. We live 90 miles away and drove by many Ford dealers (two we had stopped at prior to visiting Blaise Alexander) but he was so much more personable, interested, and not acting like we had to decide fast as we were taking up his time - he gave us the feeling he was there for us and wanted to be sure we were taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom, we're happy you found our staff to be so supportive during your experience here at Blaise Alexander Ford, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.
sales team very easy to get alone with would recommend to
sales team very easy to get alone with would recommend to every one service department really good too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great team, even better experience
Without a doubt, the best experience ever purchasing a new car. The sales associate, John Kline was phenomenal and had everything all set for me when I walked in to pick the car. The finance team was also great, answered any and all questions with ease. Love the new Maverick and would definitely buy from Blaise Alexander again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Best place to find your car
Professional people with integrity. Have bought several cars here and each time we were impressed and happy. Good people can make all the difference and this dealership is full of good people from top to bottom
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!