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Stratton Chevrolet Co

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stratton Chevrolet Co from DealerRater.

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Great experience working with Bill through the whole transaction. He responded to many questions quickly, negotiated the price and was helpful finalizing the paperwork.

Great experience working with Bill through the whole transaction. He responded to many questions quickly, negotiated the price and was helpful finalizing the paperwork.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jon, thank you for your business and your kind words! Please enjoy your new vehicle and just let us know if you have any questions!

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The Dealership, Employees, Service department in GENERAL are TOP-NOTCH !!!! The best part about the Stratton experience, is the fact that what services you need, you GET!!! ZERO UP-SELLING AND NO B.....S......

The Dealership, Employees, Service department in GENERAL are TOP-NOTCH !!!! The best part about the Stratton experience, is the fact that what services you need, you GET!!! ZERO UP-SELLING AND NO B.....S......

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Do not use Stratton Chevrolet if you want good customer service AFTER the purchase. We purchased a 2016 Chevrolet Traverse on 5/31/24 and noticed a very rough shifting in the transmission in the middle gears. They were notified of the defect immediately, and began the "You bought it AS-IS". This started in the service dept. with Jim, and ended with the salesman who sold the vehicle, Bill. They said they would work with us by splitting the repair cost, but would not take full responsibility for selling a vehicle with a faulty transmission. I am not originally from this area, so I am not a "buddy" or family member posting a review because of my familiarity with them. This is an objective review. Do not take your business to them if you're looking for professional treatment

Do not use Stratton Chevrolet if you want good customer service AFTER the purchase. We purchased a 2016 Chevrolet Traverse on 5/31/24 and noticed a very rough shifting in the transmission in the middle gears. They were notified of the defect immediately, and began the "You bought it AS-IS". This started in the service dept. with Jim, and ended with the salesman who sold the vehicle, Bill. They said they would work with us by splitting the repair cost, but would not take full responsibility for selling a vehicle with a faulty transmission. I am not originally from this area, so I am not a "buddy" or family member posting a review because of my familiarity with them. This is an objective review. Do not take your business to them if you're looking for professional treatment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stratton Chevrolet is by far the best dealership around! They work hard to get you the best deal possible. They are great people to deal with!

Stratton Chevrolet is by far the best dealership around! They work hard to get you the best deal possible. They are great people to deal with!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best family owned dealership around! They have always been helpful, honest and trustworthy for the new vehicles I have purchased, used vehicles I have traded in and service that I have had there!

The best family owned dealership around! They have always been helpful, honest and trustworthy for the new vehicles I have purchased, used vehicles I have traded in and service that I have had there!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I've bought a number of cars from them. Don and Dennis always take extremely good care of my and fianc�. Looking forward to our new purchase arriving in April. Service department is great, fast and the biggest thing, they're thorough! I actually drive 20mi to come to this dealership over three other dealerships in our area because of the people and the great service.

I've bought a number of cars from them. Don and Dennis always take extremely good care of my and fianc�. Looking forward to our new purchase arriving in April. Service department is great, fast and the biggest thing, they're thorough! I actually drive 20mi to come to this dealership over three other dealerships in our area because of the people and the great service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service, very helpful and answered all of our questions.

Excellent customer service, very helpful and answered all of our questions.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never received an answer from this car salesman‘s not an email not a phone call. No will not recommend this dealer to no one .

Never received an answer from this car salesman‘s not an email not a phone call. No will not recommend this dealer to no one .

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Friendly service as always! Everything taken care of in a reasonable amount of time. Love Stratton Chevrolet!

Friendly service as always! Everything taken care of in a reasonable amount of time. Love Stratton Chevrolet!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change and minor fender repair, all done to our satisfaction.

oil change and minor fender repair, all done to our satisfaction.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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