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Abeloff GMC

(164 reviews)

Reviews

(164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Job

I only had my car serviced and detailed but everything went very well. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership...sales/service/finance

This has been my second experience in purchasing a car through Ableoff Kia. Prior to these experiences, I did not have great experiences with dealerships. From the time we spent with our sales associate Billy,we were put at ease. We looked at our options and proceeded. When we were brought to complete the process in finances, we were explained everything clearly..our options shown and explained. There was no pressure at all. I have utilized the Kia service on my other cars and highly recommend them. Service is always provided to meet my schedule. The service manager explains what is needed and reasoning why. I would highly recommend this dealership for anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Account executive

Very helpful sales people. Their follow up was impeccable, even though I did not buy that car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

xx thank you very much for the kind comments and review! Was there something we could have done differently or better to have earned your business?

Worked with Chris Dougherty

Working with Chris was a pleasure. Honest, direct, practical, informed, and concerned about what I wanted. I would happily deal with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Director's Unprofessionalism

I bought a used vehicle from Abeloff on 611 in January. It needed to be inspected, so I returned it to their service center. It had some things that needed to be fixed. I tried to resolve it with their service director. He was extremely unprofessional, curt, rude and nasty in his approach and how he deals with customers. Unfortunately, he fails to realize that it is his customers that keeps him employed. He needs some Public Relation Classes. I would not go to this dealship ever again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

New Car

Abeloff is the Best Vehicle dealership in our area, with the best sales team Ever!! I will continue my business with them. A HUGE THANK YOU TO RYAN BRUCH for ALways TAKING gREAT CARE OF US AND TO Brian Katz for great service as well!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Service - Good People

Tried two other GMC dealers to get an issue fixed and both were unsuccessful. Abeloff got it done quickly and more importantly it was done right and at a reasonable cost. Great communication throughout the process as well which I feel other dealers struggle with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Local

Very happy with my new Kia Easy people to talk to and deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied customer

I have purchased from them and returned for other vehicles and it has always been easy and pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Abeloff kia

I felt like the finance person was pushing me into a gratuitous repair contract despite my repeated refusal to accept. I am very concerned that I have been stuck paying extra for door ding repairs otherwise coveted by my insurance company. Other than that I am satisfied. My second car from them without any other problems. Salesman Antoine very nice and patient!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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