Skip to main content

Troy-Alan Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great experience

Great, painless buying experience! Will definitely be going there for any future purchases. Have referred others, and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

Great servivce, Great people

My visit to Troy Alan was great, Jeff is a fantastic salesman and knows his vehicles. The service people are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Ronald, Hi there, thank you for taking the time to leave a review for us at Troy-Alan Chevrolet Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

Service

Fast and friendly service. Successful repair of trunk liner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Janet, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Troy-Alan Chevrolet Buick GMC Team

service visit at Toy Allen

Troy Allen always does an outstanding job both sales and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Stephen, Thank you for the great review! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Troy-Alan Chevrolet Buick GMC Team

Great team

Great attention to details. Customer service oriented. Took me on time. Kept me informed on how work was going and finished up in time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Norman, Hi there, thank you so much for your positive comments about Troy-Alan Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit! Sincerely, Troy-Alan Chevrolet Buick GMC Team

Service department at Troy-Alans

Everyone hates spending money on repairs but their top notch service department makes it a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Troy Alan Chevrolet. Thank you .

I was given very good service while I was there. They were very friendly and helpful I came home with a very clean blazer, inside and out. They said I would get a wash, but I did not expect a cleaning of the inside. Two year old can make a mess. The dealership was very clean. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice family dealership

Jeff the salesman was very knowledgeable and helpful. He took his time and went over everything when delivering the car. However, the preparation of the car was less than what we are accustomed too. It had a full tank of gas but it was very carelessly cleaned and not waxed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bought a car at Troy-Alan Chevrolet

Very good experience. Had plenty of time to look at used & new vehicles. Took 2 on a real nice test loop (not just around the block like some dealerships want you to do). No hurry. No high pressure. Our salesman Jake & everyone else we met was very friendly & knowledgeable. Will definitely come back even though it's a long drive for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great business.

Great business. Always love do business with them. A+ business for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No