Reviews
the works
service was great. staff was very polite and helpful and waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super service advisor. Top notch facilities.
Service was prompt and with a smile. Nick, my service advisor is always courteous and professional. I like that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James
Excellent service, personnel, and facilities. I drive all the way there from Indiana to get my Ford F-150 serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Edge
2015 Edge, service was excellent. The staff is always pleasant and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Lack of Communication
There was at times a lack of communication. We dropped the truck (F250) off on July 7th, the tech looked at it and we went over on July 9th to look at the recommendations. The cost of repairs was $6,200.00. They told us we would be next in line that they were working on a truck that had a fire. We said OK. We stopped in on July 16th and was told that repairs would be started on July 17th, and the truck should be ready on July 21st. No one called to let us know that there was a delay because of problems on the other truck. We waited all of July 21st, no call. We called on July 22nd and 23rd. No one returned our call. So we came over on the 24th. They were going to start our truck later that afternoon. We were not really happy. We were told the truck would be ready on Friday July 31st when we went to pick it up they were still not done because of another part that was needed. The total cost of the repairs was $6,999.29. The truck is running beautifully now. We would like to have been contacted more often. It would have saved us time and gas to check it out all the time.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regular service interval.
Thanks for the free car wash with service. Thanks for rotating wheel cover from chrome to stock for the summer months.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have a 2013 Ford Explorer. The service was great and the staff was very helpful. My truck needed service for the air conditionin. Service checked it out got the parts and it was fixed within the next day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean place everyone was great.
Pat did an awesome job. Everyone else did a awesome job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice dealership, great staff
Felt respected and treated fairly nice facility and great atmosphere created by the workers I would recommend them highly to friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Patrick was very helpful and very nice. Del was very accommodating he helped me get out of a car that I purchased from Sharpnack that I kept having issues with. Overall I am very satisfied with the service I have received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase