Reviews
Happy New Car Owner
2015 Ford Escape. Everyone made me feel special and that I had no stupid questions. Even the sales managers shook my hand and the general manager welcomed me! Very nice experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not sure what is being asked...
Craig Meyer was very helpful and pleasant. Locating vehicle and doing the deal was very quick.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Truck
Dave was very helpful during this process of purchasing our vehicle would recommend him to anyone looking for a vehicle. Would also recommend Larry also he explained all our options while making our decision on purchasing our vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service
I purchased a 2014 Ford Edge. The dealership was very busy so we had to wait a long time but Jessica was very helpful. The best part was not being pressured to purchase something else. I recommend Sharpknack to anyone that tells me they are looking for a Vehicle. I was somewhat disappointed when I was told I was getting a special deal with a lifetime warranty and then saw the billboard stating that is available to anyone. I will still return to Sharpknack for my next purchase but will keep in mind a special deal for me is actually available to anyone.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best dealership I have ever worked with!
I took my new truck in to get the works service and while the dealership was great and performed flawlessly the annoying repeated calls and constant badgering to fill out a survey and tell whomever that they were the best thing since sliced bread has got me rethinking about ever doing any more business with any dealership ever again. STOP CALLING ME AND SENDING ME REQUESTS FOR A PAT ON THE BACK. IF I DONT RECEIVE GOOD SERVICE I WILL TELL YOU. YOU DONT HAVE TO KEEP WAKING ME UP TO SEE IF IM HAPPY. Have a good day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Polar Vortex Service Call
Bruce, thanks for sending me a tech to jump start my car in such extreme low temperature weather conditions. New battery is working fine. Tony
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great. salesman
2014 ford Mustang convertible the sale person was wonderful and the staff was nice the finance man was suppose to call me back but never did
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a new Ford
Got a great deal. It was a fun and enjoyable experience. Would recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful
They had the vehicle I needed for my family. They worked to get me the best financing deal. I am very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car buying experience
2013 Ford Explorer XLT, Service was excellent, They took care of the loan, Staff was all excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase