Lucas Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
3245 Hortons Ln, Southold, NY 11971
Visit Lucas Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (631) 876-1170 (631) 876-1170
Used (631) 876-1384 (631) 876-1384
Service (631) 876-1518 (631) 876-1518

Inventory

See all 136 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2023.
We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
Long Island's source for the best Ford deals!

Photos & Videos

Service center

Phone number (631) 876-1518

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
See all service & repair info

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Ford from DealerRater.

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I reached out once through cars.

January 12, 2025
By KK from Delaware

I reached out once through cars.com to Lucas Ford, and a second time with email directly to Lucas Ford. No response whatsoever other than an automated email reply. My questions did not get answered. Doesn't appear that they really want to sell vehicles.

I reached out once through cars.

January 12, 2025
By KK from Delaware

I reached out once through cars.com to Lucas Ford, and a second time with email directly to Lucas Ford. No response whatsoever other than an automated email reply. My questions did not get answered. Doesn't appear that they really want to sell vehicles.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They refused to issue a refund of my deposit after I

November 27, 2024
By Seth on DealerRater

They refused to issue a refund of my deposit after I rejected a car that came in. They wound up selling the car within six weeks to another buyer

They refused to issue a refund of my deposit after I

November 27, 2024
By Seth on DealerRater

They refused to issue a refund of my deposit after I rejected a car that came in. They wound up selling the car within six weeks to another buyer

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Awesome experience.

February 18, 2023
By Local on DealerRater

Awesome experience. You dont feel like your in a car dealership at Lucas Ford they actually try and help you find the best options.

Awesome experience.

February 18, 2023
By Local on DealerRater

Awesome experience. You dont feel like your in a car dealership at Lucas Ford they actually try and help you find the best options.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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I like Lucas!! Word Word Word Word Word Word Word Word...

December 22, 2021
By jgaoti on DealerRater

I like Lucas!! Word Word Word Word Word Word Word Word Word Word Word Word Word Word

I like Lucas!! Word Word Word Word Word Word Word Word...

December 22, 2021
By jgaoti on DealerRater

I like Lucas!! Word Word Word Word Word Word Word Word Word Word Word Word Word Word

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a great experience shopping here. Tim was...

April 5, 2021
By Ron12 on DealerRater

Had a great experience shopping here. Tim was knowledgeable and friendly without being pressuring or 'slick' at all. My wife has purchased a number of cars here at Lucas (always dealing with Tim) but this was my first.

Had a great experience shopping here. Tim was...

April 5, 2021
By Ron12 on DealerRater

Had a great experience shopping here. Tim was knowledgeable and friendly without being pressuring or 'slick' at all. My wife has purchased a number of cars here at Lucas (always dealing with Tim) but this was my first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience!

May 1, 2020
By Adrian from Bpston

Tim the salesperson was awesome. Unfortunately, We did not buy the car but he was very friendly and helpful. The Price was clear. I’ll not have any doubts if in the future I need to buy a car. I’ll call him!

Great experience!

May 1, 2020
By Adrian from Bpston

Tim the salesperson was awesome. Unfortunately, We did not buy the car but he was very friendly and helpful. The Price was clear. I’ll not have any doubts if in the future I need to buy a car. I’ll call him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Glad you had a good experience here with Tim hopefully next time we can earn your business!

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Lucas Ford

October 28, 2019
By Scott Aug from Holtsville , NY

What a great experience buying from this family. They made it a pleasurable experience from the first phone call to the purchase of my truck. Thank you all !!!!!

Lucas Ford

October 28, 2019
By Scott Aug from Holtsville , NY

What a great experience buying from this family. They made it a pleasurable experience from the first phone call to the purchase of my truck. Thank you all !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you enjoyed your experience here with us, Thank You for the Business!

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Best Experience - I ever had

May 4, 2017
By Musclecarman on DealerRater

This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.

Best Experience - I ever had

May 4, 2017
By Musclecarman on DealerRater

This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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This Dealership is Awesome!!!

May 24, 2016
By DBaumer from Ridge, NY

My family has purchased five vehicles from them in the past three years. From sales to service they are the finest.

This Dealership is Awesome!!!

May 24, 2016
By DBaumer from Ridge, NY

My family has purchased five vehicles from them in the past three years. From sales to service they are the finest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank You very much for your families continued business with us. We really appreciate it and always happy to know that a customer is satisfied. Enjoy you new car! ~David Lucas

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3 rd vehicle at Lucas Ford

January 22, 2015
By march on DealerRater

Just picked up my 3rd vehicle from Lucas Ford in Southold . They are by far the best dealer on Long Island . No games, no gimmicks. Highly recommend this dealer

3 rd vehicle at Lucas Ford

January 22, 2015
By march on DealerRater

Just picked up my 3rd vehicle from Lucas Ford in Southold . They are by far the best dealer on Long Island . No games, no gimmicks. Highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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