Reviews
Bait and switch,takes salesman 24 hours to get back tome
Bait and switch,takes salesman 24 hours to get back tome after making an offer!!! Stay clear of them!!!
Bait and switch,takes salesman 24 hours to get back tome
Bait and switch,takes salesman 24 hours to get back tome after making an offer!!! Stay clear of them!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience purchasing our vehicle.
Great experience purchasing our vehicle. Low pressure, available on phone or text to answer questions. Awesome people!
Great experience purchasing our vehicle.
Great experience purchasing our vehicle. Low pressure, available on phone or text to answer questions. Awesome people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parts took forever.
Parts took forever. Seems like every time I come over there, Tony always has a smile. Great guy.
Parts took forever.
Parts took forever. Seems like every time I come over there, Tony always has a smile. Great guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I came to you facility because you were close and
I came to you facility because you were close and excepted my GM warranty. Your staff was great. They very accommodating with me and my service dog. The work was done and in a timely manner.
I came to you facility because you were close and
I came to you facility because you were close and excepted my GM warranty. Your staff was great. They very accommodating with me and my service dog. The work was done and in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, Thanks for the 4 star review. We are happy that you're experience here was good. If there is anything I can do to make it better and get to 5 stars next time please reach out and let me know! Rachel Smith Customer Experience Manager 641-329-6290 / rsmith@vaughnautomotive.com
Vaughn’s was a very nice dealership with lots of
Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse.
Vaughn’s was a very nice dealership with lots of
Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service every time!
Great service every time! They are very professional and keep me updated throughout the day.
Great service every time!
Great service every time! They are very professional and keep me updated throughout the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They tell you that they will hold the vehicle for you
They tell you that they will hold the vehicle for you then two days later they call and say someone sold it sorry but they have a different one bait and switch
They tell you that they will hold the vehicle for you
They tell you that they will hold the vehicle for you then two days later they call and say someone sold it sorry but they have a different one bait and switch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Vaughn Automotive showed strong courtesy and
Vaughn Automotive showed strong courtesy and professionalism on my recall issue even though I had to contact them twice.
Vaughn Automotive showed strong courtesy and
Vaughn Automotive showed strong courtesy and professionalism on my recall issue even though I had to contact them twice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the third truck I have received from these guys
This is the third truck I have received from these guys and wouldn't buy one anywhere else.
This is the third truck I have received from these guys
This is the third truck I have received from these guys and wouldn't buy one anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership is outstanding, both in the sales and the
Dealership is outstanding, both in the sales and the service department. They know how to treat a customer.
Dealership is outstanding, both in the sales and the
Dealership is outstanding, both in the sales and the service department. They know how to treat a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair