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Vaughn Automotive

(167 reviews)
Visit Vaughn Automotive
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 702-1985 (888) 702-1985
Used (877) 334-5083 (877) 334-5083
Service (888) 291-2387 (888) 291-2387

Inventory

See all 475 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2008.
Vaughn Automotive is a business proud to have been in Ottumwa since 1934. We started selling Chevrolet cars and trucks adding the Cadillac franchise in 1941. We added the remaining General Motors franchises in 1987. We started a dealership with all the Chrysler franchises in 1985. With this many vehicle lines we are well established to meet your needs and expectations.We are an honest and sincere group of people who want to make your automotive experience a great one! Whether you purchase a new or used vehicle visit our collision center service or parts department our goal is to meet and exceed your expectations.
We're Dealin'!

Service center

Phone number (888) 291-2387

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughn Automotive from DealerRater.

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I came to you facility because you were close and

I came to you facility because you were close and excepted my GM warranty. Your staff was great. They very accommodating with me and my service dog. The work was done and in a timely manner.

I came to you facility because you were close and

I came to you facility because you were close and excepted my GM warranty. Your staff was great. They very accommodating with me and my service dog. The work was done and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vaughn’s was a very nice dealership with lots of

Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse.

Vaughn’s was a very nice dealership with lots of

Vaughn’s was a very nice dealership with lots of inventory on site to looks at and a very nice website to browse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service every time!

Great service every time! They are very professional and keep me updated throughout the day.

Great service every time!

Great service every time! They are very professional and keep me updated throughout the day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They tell you that they will hold the vehicle for you

They tell you that they will hold the vehicle for you then two days later they call and say someone sold it sorry but they have a different one bait and switch

They tell you that they will hold the vehicle for you

They tell you that they will hold the vehicle for you then two days later they call and say someone sold it sorry but they have a different one bait and switch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Vaughn Automotive showed strong courtesy and

Vaughn Automotive showed strong courtesy and professionalism on my recall issue even though I had to contact them twice.

Vaughn Automotive showed strong courtesy and

Vaughn Automotive showed strong courtesy and professionalism on my recall issue even though I had to contact them twice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This is the third truck I have received from these guys

This is the third truck I have received from these guys and wouldn't buy one anywhere else.

This is the third truck I have received from these guys

This is the third truck I have received from these guys and wouldn't buy one anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealership is outstanding, both in the sales and the

Dealership is outstanding, both in the sales and the service department. They know how to treat a customer.

Dealership is outstanding, both in the sales and the

Dealership is outstanding, both in the sales and the service department. They know how to treat a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always personally greeted by technicians & keep me

Always personally greeted by technicians & keep me updated on status of my service/vehicle in a reasonable

Always personally greeted by technicians & keep me

Always personally greeted by technicians & keep me updated on status of my service/vehicle in a reasonable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thanks for making our auto purchase experience pleasant

Thanks for making our auto purchase experience pleasant and making accommodations to leave with our vehicle same day! Mike is a amazing salesman who cares about the customers best interest!

Thanks for making our auto purchase experience pleasant

Thanks for making our auto purchase experience pleasant and making accommodations to leave with our vehicle same day! Mike is a amazing salesman who cares about the customers best interest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast service, alerted me of everything that needed looked

Fast service, alerted me of everything that needed looked at on vehicle in good detail.

Fast service, alerted me of everything that needed looked

Fast service, alerted me of everything that needed looked at on vehicle in good detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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