Reviews
I had a great experience at Spitzer Lordstown.
I had a great experience at Spitzer Lordstown. The service tech William Edgill did a nice job explaining to me what service I needed and why.
I had a great experience at Spitzer Lordstown.
I had a great experience at Spitzer Lordstown. The service tech William Edgill did a nice job explaining to me what service I needed and why.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, Thank you for taking the time to share your experience with us. We are pleased to know that William has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.
The first visit was to replace the software because of a
The first visit was to replace the software because of a glitch. The second visit was because the infotainment center was not working properly.
The first visit was to replace the software because of a
The first visit was to replace the software because of a glitch. The second visit was because the infotainment center was not working properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda, Thank you for sharing your experience with us. Please give us a call at our dealership and ask for the Service Manager, we would love to assist you further.
Terri Kirk was our sales person who did a wonderful job
Terri Kirk was our sales person who did a wonderful job working with us. He wasn't pushy and was very informative. The whole staff was very pleasant. I would recommend this dealership to everyone
Terri Kirk was our sales person who did a wonderful job
Terri Kirk was our sales person who did a wonderful job working with us. He wasn't pushy and was very informative. The whole staff was very pleasant. I would recommend this dealership to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patty, Thank you for your very kind review and feedback. We are delighted to hear that your experiences with Terri has been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!
The service was great and Carol Ferry was very in tune
The service was great and Carol Ferry was very in tune with what i wanted
The service was great and Carol Ferry was very in tune
The service was great and Carol Ferry was very in tune with what i wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, thank you for leaving Carol this kind review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Carol took great care of you. Please do not hesitate to let us know if we may ever be of further assistance to you.
We are very pleased with the work that was done to our
We are very pleased with the work that was done to our car and care given to it.
We are very pleased with the work that was done to our
We are very pleased with the work that was done to our car and care given to it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Very prompt with appointment.
Very prompt with appointment.. courteous friendly… very impressed. This place definitely knows how to treat customers.. clients
Very prompt with appointment.
Very prompt with appointment.. courteous friendly… very impressed. This place definitely knows how to treat customers.. clients
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MJ, thank you for your kind review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
My 2018 Ram 1500 which I bought from the store last fall
My 2018 Ram 1500 which I bought from the store last fall (which was a wonderfully simple experience) overheated after a couple weeks of hearing a loud fan noise. The coolant had leaked somewhere and I had no idea where it went so I was quite concerned. I brought it in to Spitzer Chevrolet Lordstown and even though it wasn’t a Chevy, they got me in right away, gave me a beautiful Silverado to drive while they fixed my truck, and before I knew it I got a call the next day that my truck was fixed and ready to go with a new radiator. Not to mention that it was covered under my warranty so the whole ordeal was seamless. I couldn’t be more happy with the service I received from Donald Board and the rest of the team. No other place I’d rather take my vehicle to get fixed!
My 2018 Ram 1500 which I bought from the store last fall
My 2018 Ram 1500 which I bought from the store last fall (which was a wonderfully simple experience) overheated after a couple weeks of hearing a loud fan noise. The coolant had leaked somewhere and I had no idea where it went so I was quite concerned. I brought it in to Spitzer Chevrolet Lordstown and even though it wasn’t a Chevy, they got me in right away, gave me a beautiful Silverado to drive while they fixed my truck, and before I knew it I got a call the next day that my truck was fixed and ready to go with a new radiator. Not to mention that it was covered under my warranty so the whole ordeal was seamless. I couldn’t be more happy with the service I received from Donald Board and the rest of the team. No other place I’d rather take my vehicle to get fixed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dimitri, hank you for sharing your positive experience with us. We are so glad that Donald and the team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Richard Koewacich was very nice and knowledgeable!
Richard Koewacich was very nice and knowledgeable! Not pushy at all! He worked hard to get me into a car that was perfect for me! Highly recommend!
Richard Koewacich was very nice and knowledgeable!
Richard Koewacich was very nice and knowledgeable! Not pushy at all! He worked hard to get me into a car that was perfect for me! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tracy, we appreciate your positive review and recommendation! We work extremely hard to ensure our guests are satisfied with their visit, and we are thrilled that Richard provided you with 5-star service. On behalf of the entire team- we warmly congratulate you on your new vehicle!
I appreciated the Very Helpful and professional sales
I appreciated the Very Helpful and professional sales team in picking out my new Chevy trailblazer thank you
I appreciated the Very Helpful and professional sales
I appreciated the Very Helpful and professional sales team in picking out my new Chevy trailblazer thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. Wishing you the safest of travels in your new Chevy Trailblazer until we meet again!
They were all very knowledgable on.
They were all very knowledgable on. Discounts, UAW, GM.I felt like there were obvious sales and incentives pitches but nothing felt gimmicky.
They were all very knowledgable on.
They were all very knowledgable on. Discounts, UAW, GM.I felt like there were obvious sales and incentives pitches but nothing felt gimmicky.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We are glad that our team provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.