Mahwah Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
192 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    July 16, 2020

    Love these guys! I started off with Service and repair a few months ago, which was a good experience and came back to purchase another Explorer. Great... bunch! From service to sales, they were friendly and very professional. I found my new Ford home! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laretta, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to ...assist you! Safe travels!

  • 5.0 out of 5
    July 13, 2020

    The best place I ever dealt with in all my years of buying cars. Thank you Mahwah Ford.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, your comments keep us motivated and working hard for all our guests! It means so much to us to have earned your trust in our business! We ho...pe to see you again in the future! Take care!

  • October 29, 2018

    We were buying out the lease on our Explorer and leasing a new Fusion and Doug and Keith made the experience very smooth and easy. Doug did everything... he could to keep us within our budget which we sincerely appreciate. I would highly recommend this team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, and thank you so much for your recommendation! If you have any additional needs or questions, we will be more tha...n happy to assist you! Safe travels!

  • 4.0 out of 5
    February 15, 2020

    Purchased a used Expedition. Easy process. Friendly staff. We drove a far way to get there due to vehicle availability. Jim and Patrick were helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nick, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    November 20, 2019

    Always a pleasant experience dealing with Dave Saunders at Mahwah Ford. Efficient, pleasant, easy experience. Told him our needs and he found a car close... to that and then a simple negotiation and purchase process. Have referred friends thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jane, thank you for your kind words and congratulations on your new vehicle! We are so happy that Dave was able to make it such a pleasant experience ...for you! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    November 19, 2019

    Very competent, caring staff. Will recommend to others. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Agatha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned you...r trust in our business! We hope to see you again in the future! Take care!

  • 4.0 out of 5
    November 14, 2019

    I got the oil changed in my F 250, I had an appt but was still at the dealership for an hour and 45 minutes. I don?t believe an oil change should take... more than an hour especially for a tradesman.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lange, your comments keep us motivated and working hard for all our guests. Thank you for bringing this to our attention. If you'd like to discuss thi...s more, don't hesitate to call or stop by. We are happy to help. We hope you have a great day.

  • 5.0 out of 5
    November 13, 2019

    Great staff. Classic neighborhood dealership. No attitude like other places I?ve dealt with. A joy to do business with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travel...s!

  • 5.0 out of 5
    November 7, 2019

    This is the first time I actually enjoyed the car leasing process. David Saunders was absolutely incredible. He made the process as easy and quick as possible.... The negotiations were extremely fair and we didn?t have to go back and forth over and over again. David even went out of his way to help me on his off day. I highly recommend not only reaching out and seeing what Dave could do for you but also getting over to Mahwah Ford if you intend to get a new car/truck. The dealership is ran very professionally as well as their salesmen.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Thomas, thank you for your kind words and congratulations on your new car! We're glad you had a great experience with David. Please don't hesita...te to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    October 31, 2019

    We had a traumatically stressful breakdown in our F150 while towing a camper 1000 miles from home. The staff was our savior. Fixed the problem which was... pretty minor, and sent us on our way in 90 minutes.. They could not have been more helpful. Thank staff at Mahwah!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, we appreciate your feedback of our Staff's outstanding service! Thanks again for your business! Take care!

View More Reviews