Reviews
Will take my free oil change coupons please and th
We had a great experience! In and out in no time will be back for sure next time! Thanks now you all have a great day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best used car lot. Come and see them, they will Tr
At Bob Thomas Ford you will be treated amazingly. Ask for Buddy. He is a great salesman. I got a used vehicle for one of my kids. They made the car buying experience easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can count on Bob Thomas Ford to help!
The commercial sales manager, Mike Barbour, was very helpful in getting me into my new Ford F-250 and the finance manager, Josh, was equally helpful. Both men made the buying experience a good one and I highly recommend you contact either of these men to help you in the same way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First New Car Purchase
Great experience buying my first new car. Jim was very kind and helpful throughout the entire process. He answered all of my questions, and patient when I had additional people coming with me to look at the car. I will definitely recommend this dealership to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First new car experience
I have always purchased used vehicles in my life for over 40 years until this past week when I acquired my first new vehicle. Zach helped me through the process and it was very smooth. I'm not that particular about vehicles, but I have been enjoying my new 2022 Ford Escape Hybrid much more than I anticipated. Zach helped me set everything up in a very brief time and saved me significant time in doing it myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle was done and waited nearly 30 minutes to be
Vehicle was done and waited nearly 30 minutes to be checked out. Ridiculous to wait that long just to check out.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
EASY BUYING PROCESS
Purchased vehicle and was a very easy going process. Everyone there was very helpful making the experience problem free. Zach is always helpful and makes the buying process very easy and less complicated.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest Car Buying Process
Had a great experience! I ordered a 2022 Ford Escape Plug-In Hybrid in March. Zach was very helpful and was very easy to communicate with when I had questions or needed information. Once the car came in I was able to set up a time to pick it up and was only at the dealership for an hour and a half before I drove my new car off the lot! Josh was very helpful in financing too and I didn’t feel pressured to get anything I didn’t want. It was a great and easy experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-150 Purchas
The staff was friendly and helpful. My salesman and accounting personal were great; they answered all my questions and help get us get a great plan and o great great price on the F-150 we purchased. My wife and I are very happy! Thanks to all the staff at Bob Thomas-Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff!
I couldn’t find one helpful sales team in Ohio so I ended up in Ft Wayne. This group was amazing! No haggling, no stress, super nice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase