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Bob Thomas Ford Lincoln North

(169 reviews)
Visit Bob Thomas Ford Lincoln North
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (260) 748-3324 (260) 748-3324
Used (260) 748-3332 (260) 748-3332
Service (260) 748-3328 (260) 748-3328

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Thomas Ford Lincoln North from DealerRater.

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Will take my free oil change coupons please and th

We had a great experience! In and out in no time will be back for sure next time! Thanks now you all have a great day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best used car lot. Come and see them, they will Tr

At Bob Thomas Ford you will be treated amazingly. Ask for Buddy. He is a great salesman. I got a used vehicle for one of my kids. They made the car buying experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I can count on Bob Thomas Ford to help!

The commercial sales manager, Mike Barbour, was very helpful in getting me into my new Ford F-250 and the finance manager, Josh, was equally helpful. Both men made the buying experience a good one and I highly recommend you contact either of these men to help you in the same way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First New Car Purchase

Great experience buying my first new car. Jim was very kind and helpful throughout the entire process. He answered all of my questions, and patient when I had additional people coming with me to look at the car. I will definitely recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First new car experience

I have always purchased used vehicles in my life for over 40 years until this past week when I acquired my first new vehicle. Zach helped me through the process and it was very smooth. I'm not that particular about vehicles, but I have been enjoying my new 2022 Ford Escape Hybrid much more than I anticipated. Zach helped me set everything up in a very brief time and saved me significant time in doing it myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle was done and waited nearly 30 minutes to be

Vehicle was done and waited nearly 30 minutes to be checked out. Ridiculous to wait that long just to check out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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EASY BUYING PROCESS

Purchased vehicle and was a very easy going process. Everyone there was very helpful making the experience problem free. Zach is always helpful and makes the buying process very easy and less complicated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easiest Car Buying Process

Had a great experience! I ordered a 2022 Ford Escape Plug-In Hybrid in March. Zach was very helpful and was very easy to communicate with when I had questions or needed information. Once the car came in I was able to set up a time to pick it up and was only at the dealership for an hour and a half before I drove my new car off the lot! Josh was very helpful in financing too and I didn’t feel pressured to get anything I didn’t want. It was a great and easy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F-150 Purchas

The staff was friendly and helpful. My salesman and accounting personal were great; they answered all my questions and help get us get a great plan and o great great price on the F-150 we purchased. My wife and I are very happy! Thanks to all the staff at Bob Thomas-Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff!

I couldn’t find one helpful sales team in Ohio so I ended up in Ft Wayne. This group was amazing! No haggling, no stress, super nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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