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Taylor Chrysler Dodge

(5,889 reviews)
Visit Taylor Chrysler Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 58 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (815) 401-4440 (815) 401-4440
Used (815) 401-9767 (815) 401-9767
Service (815) 401-9684 (815) 401-9684

Reviews

(5,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Chrysler Dodge from DealerRater.

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My husband and I came in today to lease a new truck.

My husband and I came in today to lease a new truck. We had the pleasure to work with Brandon. He was knowledgeable and made the whole process easy and effortless. We will definitely be back for future car purchases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re thrilled to hear that Brandon provided a knowledgeable and effortless experience while helping you lease your new truck. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we strive to make every visit smooth and stress-free. We truly appreciate your business and look forward to helping you again in the future!

Awesome dealership to work with.

Awesome dealership to work with. Brandon was a phenomenal salesman along with general manager Scott with his knowledge of the whole process to make it easier for us. Craig in finance was easy to work with and we were in and out pretty quick.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We are thrilled to hear that Brandon, Scott, and Craig made the experience smooth and enjoyable for you. Your kind words mean a lot to our team, and we truly appreciate your business. Enjoy your new vehicle and we hope to see you again down the road!

Thank you Taylor Chrysler Jeep Dodge Ram and to Dave for

Thank you Taylor Chrysler Jeep Dodge Ram and to Dave for being so accommodating. They went out of their way to find just the right vehicle for our family. Dave makes the entire process effortless and enjoyable!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We’re thrilled to hear that Dave provided such a smooth and enjoyable experience for your family. Our team takes pride in going the extra mile to help our customers find the perfect vehicle, and it means a lot to know that effort made a difference. We appreciate your support and hope you enjoy your new ride!

David was super helpful in the entire process, explained

David was super helpful in the entire process, explained everything clearly and made this such a good car buying experience

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re so glad to hear that David was able to make your car buying experience a positive one. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we pride ourselves on providing helpful and transparent service every step of the way. We truly appreciate your support and hope you enjoy your new vehicle!

Nice to do business with took the time to explain how

Nice to do business with took the time to explain how things worked and helped anyway they could

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear you had a positive experience with us at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois. Our team always strives to be helpful and make sure everything is clearly explained. We truly appreciate your business and hope to see you again!

Very helpful and good service.

Very helpful and good service. Thank you to Taylor Dodge, Cody and especially Dave! We now have the prettiest Jeep in town!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear you had a helpful and positive experience with Cody, Dave, and the rest of our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais. Enjoy your beautiful new Jeep and thank you for choosing us to be part of your journey!

I called at 12 told him I'd be there at 1.

I called at 12 told him I'd be there at 1. He had the car sitting there for me that he thought I might want. Turned out to be the right car. I left a few hours later. with a fantastic Lincoln.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are glad to hear that everything was ready for you when you arrived and that you found the perfect Lincoln. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we always aim to make the car buying process smooth and efficient. Enjoy your new vehicle and we appreciate you choosing our dealership!

I recently had the pleasure of working with Brandon, and

I recently had the pleasure of working with Brandon, and I can’t say enough good things about the experience. From start to finish, he made the car-buying process quick, easy, and stress-free. Brandon was an excellent communicator—responsive, clear, and always available to answer my questions. It’s rare to find someone who combines professionalism with such a personable approach. I highly recommend him and will definitely be back next time I’m car shopping!! Craig was outstanding—professional, transparent, and made the financing process smooth and stress-free. Having the ability to accommodate those that are out of state is such a great added bonus!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois. We are thrilled to hear that Brandon and Craig provided you with such a smooth and stress-free car-buying journey. Your kind words about their communication, professionalism, and ability to accommodate out-of-state customers mean a lot to our team. We truly appreciate your recommendation and look forward to assisting you again the next time you are shopping for a vehicle!

Brandon was so helpful and welcoming!

Brandon was so helpful and welcoming! He made sure we were comfortable the whole time and made sure we walked out happy!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are thrilled to hear that Brandon provided such helpful and welcoming service during your visit. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we are committed to making sure every customer feels comfortable and leaves happy. We truly appreciate your support and hope to work with you again in the future!

Brandon got me again!

Brandon got me again!! He talked me into finally buying a truck!! All jokes aside he makes the stress of buy a vehicle so easy!! All involved were all easy to talk to and well explained every step of the way..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are glad to hear Brandon and the rest of the team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois made your truck purchase smooth and stress free. We truly appreciate your business and hope you enjoy your new truck for years to come. If you have any questions down the road, we are always here to help!