Coppus Motors

I purchased a used truck from them, didn’t have the truck more than a week, & had the front axel come apart while driving, luckily no accident was caused. But it happened because their certified mechanics installed the wrong parts. Which caused 5k dollars worth of damage, & possibly more if the differential is now screwed up. Instead of standing behind their work, & repairing the damage, they want to replace the wrong parts they originally installed, leaving the rest for me to cover an be stuck dealing with. I had possession of the truck for 6 days, they have now had it back at their shop for 6 days, & have fixed absolutely nothing. I’ve just been without a vehicle this whole time, never once offered a loaner, or anything, not to mention, I requested upper level managers to call me from the get go, & at this point, they still haven’t. The lack of professionalism, care for their customers, & skill of their mechanics, is absolutely non existent, and ridiculous. This is by far the worst encounter with a dealership in my life, & still have no resolution to this whole ordeal.

I purchased a used truck from them, didn’t have the truck more than a week, & had the front axel come apart while driving, luckily no accident was caused. But it happened because their certified mechanics installed the wrong parts. Which caused 5k dollars worth of damage, & possibly more if the differential is now screwed up. Instead of standing behind their work, & repairing the damage, they want to replace the wrong parts they originally installed, leaving the rest for me to cover an be stuck dealing with. I had possession of the truck for 6 days, they have now had it back at their shop for 6 days, & have fixed absolutely nothing. I’ve just been without a vehicle this whole time, never once offered a loaner, or anything, not to mention, I requested upper level managers to call me from the get go, & at this point, they still haven’t. The lack of professionalism, care for their customers, & skill of their mechanics, is absolutely non existent, and ridiculous. This is by far the worst encounter with a dealership in my life, & still have no resolution to this whole ordeal.

Excellent service and friendly staff. All the salesmen were very helpful in finding me the right car as I sold my old one to them.

My salesman Joe was very helpful and friendly. He wasn't pushy at all and he followed up with me a few days later to make sure I wasn't having any issues. I will be back for my next vehicle!

The staff is extremely helpful, kind and courteous. They answer questions quickly and accurately. They went the extra mile to get specific vehicle specs I needed for aftermarket equipment I would be installing later. Great dealership!

I had a great experience buying here! Lee was very helpful. I was in and out with my new vehicle in no time. I love my new vehicle and couldn't be happier with the customer service.

I’ve consistently had good experiences with Coppus Motors. I’ve leased my last 3 jeeps all through Coppus. The staff is friendly and helpful. Sales staff is knowledgeable and never pushy. Parts and service have been prompt and competent when I needed maintenance. It’s nice to have a small business that can give you a personal touch!

The sales staff was nice and helpful. They helped find the right car for me, all while keeping it within my budget. Best place in town to buy a car!

I bought the 2018 Ford Explorer from Coppus Motors, Tiffin Ohio. It's been 30 days I didn't receive title page from them. I live in Michigan and I have to transfer the title page to Michigan within 45 days. There process is painfully slow!!, I would not recommend to buy a vehicle from them!!!

I bought my Mercedes at Coppus in Tiffin, OH two years ago. Before I bought one ( 7 years ago) at another dealer, in Dublin, OH. So I can compare! And Coppus wins with no doubt! Easy to talk to sellers ( especially Chris:)), best offers. They took my car to go to service and brought me a substitute one right to the door! Prices on service are twice less than at another dealer! No hidden costs, no extra charges. My lease is over this November and I will get back to Coppus for another car. Or I might buy mine... I love it:)) Thanks Coppus for your work! Anna.