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I want to think Christian for putting the deal together.
I want to think Christian for putting the deal together. Really happy with the deal. Great customer service everything was wonderful.
The pricing was clear and expectations for wait time were
The pricing was clear and expectations for wait time were properly set. Once the car arrived, the actual purchase and pick up was smooth sailing.
From start to finish our experience was top notch.
From start to finish our experience was top notch. We love our new Jeep. Cristian was super helpful and got us into the right vehicle for us.
Great service start to finish, easy process, great
Great service start to finish, easy process, great communication and willingness to get things done efficiently and looking out for our interests.
Great, excellent service, super friendly people, they
Great, excellent service, super friendly people, they made the process very easy and fast, they exceeded all my expectations, the super beautiful Jeep like new and with the best guarantees, highly recommended!!! Thanks you very much Maikel, Ernesto, Mary and the whole staff!!! Y aún mejor te explican todo en español!!!
I bought my $70k truck there and have always had it
I bought my $70k truck there and have always had it serviced there since I got it. Overall the experience has been great and I love my truck. Unfortunately something has changed, the service is horrible, the worst I have ever seen. I had my 20,000 mile maintenance done a few months ago and everything checked out good. Then a about a month ago I received a couple of notifications on my Mopar app saying a few things needed to be checked I wanted to get it checked out so I called to make an appointment which I was told would be in 3 weeks, I made the appointment and dropped off the truck. I got a call asking what the issues were after I had already filled out the form explaining what the issues were but it gets much worse. I didnt hear back from anyone to tell me what they found or what was needed so I called the service department and no one picked up the phone or returned my calls, no one provided a status on the services being performed after leaving multiple messages. I finally had to call the sales department number who of course picked up and I asked to speak to a manger so I could tell them what has been going on with service department, they sales manager did get someone from service on the phone who said they would get back to me be then put me off again until I called back again and again. They finally sent me a text telling me they didn't find anything wrong with the truck but that I should replace the brakes and rotors... HUH? I was so frustrated I told them forget it and get my truck ready I am picking it up. They then wanted to charge me a couple of hundred for the "diagnostics" I said yeah sure even after I had the truck in for the 20,000 mile maintenance a few months ago and everything was fine and you have had my truck for two days and I had to chase you down to get any answers yeah sure ... whatever. Thankfully they waved the fees. I won’t be going back there for service and unfortunately may be looking elsewhere when it’s time to buy my next truck. Very disappointing.
Hi Jim. I am very sorry to hear of this. Without having your full name, I can not look you up in our systems to call you to discuss this. Please call me at (203)642-0618 or email me at email@example.com so we can discuss. Thank you, Henry
Anthony made the car buying process so easy.
Anthony made the car buying process so easy. Everyone at the dealership was very nice.
Once again, amazingly great experience.
Once again, amazingly great experience. My family has done a lot of business with Jeep Garavel and Annie Granachelli in particular. Always great! And always happy with results and the experience of owning a Jeep.
Excellent service! Quick, easy process. Everyone was very nice and professional. Maikel was knowledgeable and very helpful. Mary was also fantastic. It was a pleasure to work with them!
Great service. Easy to work with. They were not pushy and helped me find what I was looking for.