Reviews
New Compass Latitude purchase
Our sales consultant Maikel was very friendly and worked with us very well. He and the sales manager worked with as well to make us comfortable with our deal. The business person Mary was also knowledgeable and helpful in finishing the paperwork to get the deal finished. Because I have been a Garavel customer for more than a decade , I also know the Service team is great Kieth Z is a great Service Supervisor
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always awesome
Service department was cordial, informative and timely. I made my appointment and they got back to me with the problem and gave me a quote that was on target with the final price. called me when it was done and the pick up of my car was seamless. I worked with Keith for this issue and he was great. In the past I worked with Omar and he was great as well. I live in Trumbull and have a dealership much closer to where I live but I go to Garavel because of the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The extra step
They gave me a timeframe and it was ready when promised. Upon leaving, I noticed some damage on an inside door handle that was not previously there. When I brought it to their attention the promptly fixed it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing
The whole experience was amazing. Price was great, time spent was great. I would highly recommend using this dealership and using Maikel as your salesman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repair service
Pleasure meeting TJ Telesco in the service dept. , wasn’t sure what to expect 1 st time taking the car in and TJ ensured me thing would be taken care of and it looked like the warranty would cover it , I received a call the next night explaining in detail what needed to be done and it was covered by the warranty , 2014 Jeep Bonus !! Great phone call ..much to my surprise TJ called with in24 hours telling me its all done., super excited to be driving my Jeep Grand Cherokee again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, fast service!
My salesman was Cristian and he was awesome. I went in looking for a car and had a new one within 3 days! The service was exceptional and the staff was extremely friendly. Greeted me at the door with a smile everytime I came in! Highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
I went to the dealership and was very happy with my contact Annie granchelli and Joe Melfi. Annie was my main contact and did an awesome job showing me cars I might be interested in. I desided on my car and was very happy with the support I received when I went to pick up the car and Joe was there to assist due to Annie being pulled away. Great team and support.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure sales
Maikel was courteous, a pleasure to work with, and very helpful. No pressure sales. He was quick and came in on his day off to finalize the sale. I highly recommend him!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure sales
Everyone I had the pleasure of speaking with was honest and helpful in my purchase process. They let it be my decision to buy with a fair price with both the trade and the new to me truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A real professional and helpful in every way
From the moment we entered the Garavel dealership until we took delivery of our 2020 Pacifica van, my husband and I really had a great experience. Maikel, our salesman, answered all of our questions (very patiently), has a great attitude and we never felt rushed into making a decision. And, when he said we can call him anytime or come in to get more lessons on how all the electronics work, we could tell that he meant it! Thank you Maikel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car