Reviews
Worst service imaginable - seek service elsewhere
I couldn’t have made it easier for this dealer. I called them, they had the vehicle I needed. Never met them, agreed to the price which was higher than they initially quoted, came to pick up and the vehicle was disgusting, not cleaned inside or out. Then they finally cleaned and delivered vehicle, only to show up without a second key, and now tell me I won’t even have it until 4 months after my purchase. Just not acceptable. Too many other dealers out there to bother with this service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2019 dodge ram
Kyle and mike went above and beyond to make sure I was happy with my purchase. I have purchased many cars and this purchase by far was the best thanks to the team at Garavel!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service!
We worked with Cristian Georgescu and he was excellent to work with. He was always very responsive and helpful throughout the process. He was resourceful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Lori, the salesperson, was a pleasure to deal with, as well as Mary in the finance department. Price was fair and below other dealers in area for a grand Cherokee SRT. Very happy with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
The staff there is very friendly and helpful, the process to buy a car was pretty fast. We were the last ones to leave the dealer and no one make us feel unconfortable. I will recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New purchase great experience
Joe Melfi got me into new Jeep in one afternoon after I lost my other Jeep due to a flash flood. He also helped me return my rental Great local dealership Jessica also very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well done!
It was an easy, painless process. Thanks Annie at Garavel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent purchase of 2019 RAM 1500!!
If you're in the market for a new RAM 1500 I'd strongly suggest you consider Garavel RAM. I shopped for my new truck speaking to an expanse of dealerships. Cristian and Mike did what it took to win my business less the pain of difficult conversations, trips to the managers office etc. I shared what I wanted to order, the offers I'd received etc and they beat them all... and found additional incentives others had not. A great experience. Matt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Experience!
From the moment I walked inside the Garavel Jeep Dodge Ram dealership I felt welcomed and in great hands. Bambi, was extraordinarily friendly and introduced me to the phenomenal sales woman in Annie Granchelli. Annie was the consummate professional and salesperson. She catered to my preferences, while also giving great recommendations of her own that helped my decision. Not only that, she was thorough, polite, and very enthusiastic about the product. Thank you all for contributing to a fantastic decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Sal was very helpful and kind when I was buying my Renegade. He was very patient and I was satisfied with the service he provided me with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car