Reviews
I drove from Lima to visit this dealership.
I drove from Lima to visit this dealership. Sharissa had the car I was interested in out front and ready for my test drive. Randy, the manager had my trade evaluation ready upon my return. Both were very courteous, low pressure and proffesional. The purchase went smoothly and quickly. Thanks team Integrity!
I drove from Lima to visit this dealership.
I drove from Lima to visit this dealership. Sharissa had the car I was interested in out front and ready for my test drive. Randy, the manager had my trade evaluation ready upon my return. Both were very courteous, low pressure and proffesional. The purchase went smoothly and quickly. Thanks team Integrity!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience with Sharisa fron start to
We had a great experience with Sharisa fron start to finish. From trade in to driving away with a new truck was excellent. Thanks!
We had a great experience with Sharisa fron start to
We had a great experience with Sharisa fron start to finish. From trade in to driving away with a new truck was excellent. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went to look at 2 different used cars at this dealership.
Went to look at 2 different used cars at this dealership...drove both of them, and they BOTH had non working electrical features...very poor attention to detail
Went to look at 2 different used cars at this dealership.
Went to look at 2 different used cars at this dealership...drove both of them, and they BOTH had non working electrical features...very poor attention to detail
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Len and I had the best experience purchasing our new
Len and I had the best experience purchasing our new truck!! We both agreed it was by far the easiest, least complicated, fastest process we have ever went through when buying a new vehicle. Randy and Sharisa Robins went above and beyond to help us through this process. Much thanks to the entire team!! This place is a diamond in the rough and was worth the 5 hour drive!! Happy customers we are!!!😊
Len and I had the best experience purchasing our new
Len and I had the best experience purchasing our new truck!! We both agreed it was by far the easiest, least complicated, fastest process we have ever went through when buying a new vehicle. Randy and Sharisa Robins went above and beyond to help us through this process. Much thanks to the entire team!! This place is a diamond in the rough and was worth the 5 hour drive!! Happy customers we are!!!😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good experience with Sharissa and Randy.
Very good experience with Sharissa and Randy. Seamless out of state transaction and they even set up delivery of the vehicle. Would highly recommend Integrity Ford.
Very good experience with Sharissa and Randy.
Very good experience with Sharissa and Randy. Seamless out of state transaction and they even set up delivery of the vehicle. Would highly recommend Integrity Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great communication.
Great communication. Went above and beyond for me especially since I was coming from out of state. Thank you!
Great communication.
Great communication. Went above and beyond for me especially since I was coming from out of state. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience all around.
Great experience all around. Very responsive via email, phone, and text. No pushy sales tactics. Honest and friendly!
Great experience all around.
Great experience all around. Very responsive via email, phone, and text. No pushy sales tactics. Honest and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in the market for a used Subaru Crosstrek.
I was in the market for a used Subaru Crosstrek. I had been searching for several weeks with a wide radius and finally found one that met my specifications, though it was out-of-state and several hours away. I was concerned about making the long drive to check out the car because I had issues with other dealerships in the past of not having the vehicle on site (after being told it was), having it sold before I arrived, or having major issues that were not disclosed in the website listings. I contacted this dealership about this vehicle and worked with Dennis. Honestly I was probably a little rude to him because I wanted to make sure the car was onsite and in the condition it appeared to be on the listing. Dennis was patient and kind to me - and most importantly he was very open and honest. I ended up making the drive. Dennis had the car waiting for me. After a nice test drive and comprehensive look, we ended up making the purchase. The car has been great and was actually a little better than what the listing showed. The actual transaction was efficient and easy - just like Dennis told me it would be. I would definitely drive out of state and drive several hours out of my way to do business with this dealership and Dennis in particular again!
I was in the market for a used Subaru Crosstrek.
I was in the market for a used Subaru Crosstrek. I had been searching for several weeks with a wide radius and finally found one that met my specifications, though it was out-of-state and several hours away. I was concerned about making the long drive to check out the car because I had issues with other dealerships in the past of not having the vehicle on site (after being told it was), having it sold before I arrived, or having major issues that were not disclosed in the website listings. I contacted this dealership about this vehicle and worked with Dennis. Honestly I was probably a little rude to him because I wanted to make sure the car was onsite and in the condition it appeared to be on the listing. Dennis was patient and kind to me - and most importantly he was very open and honest. I ended up making the drive. Dennis had the car waiting for me. After a nice test drive and comprehensive look, we ended up making the purchase. The car has been great and was actually a little better than what the listing showed. The actual transaction was efficient and easy - just like Dennis told me it would be. I would definitely drive out of state and drive several hours out of my way to do business with this dealership and Dennis in particular again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went to buy a car here two weeks ago. They said it was...
Went to buy a car here two weeks ago. They said it was available, I said great I can come pick it up and buy it today. The lady then proceeded to say that other men where interested in the car and that it basically wasn’t for sale. I said, again, I can pick it up today. No hassle. She then began to hassle me and give me attitude. I’m now looking at the car still available on the lot two weeks later and so glad I did not give my service to Ford.
Went to buy a car here two weeks ago. They said it was...
Went to buy a car here two weeks ago. They said it was available, I said great I can come pick it up and buy it today. The lady then proceeded to say that other men where interested in the car and that it basically wasn’t for sale. I said, again, I can pick it up today. No hassle. She then began to hassle me and give me attitude. I’m now looking at the car still available on the lot two weeks later and so glad I did not give my service to Ford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Been looking for a nice low mileage monte carlo to...
Been looking for a nice low mileage monte carlo to replace my current one (06 SS) which is getting the tin worm disease. Saw a low mileage 06 Monte SS on kbb. I talked to Rick the photos appeared to show a well taken care of car. Took the Mrs. and test drove it...very nice vehicle and it is new to us! Thank Goodness for the internet u can find what u usually want if you are patient. Rick was very professional and treated us great! He also suggested a warranty on the Monte which upon owning one, made sense as repairs can be expensive and the car was used. Thanks again Rick for getting that Monte I still love 2 door cars and very few exist. I do know when i'm in the market for used or new I will keep Rick at Integrity ford on the call list.
Been looking for a nice low mileage monte carlo to...
Been looking for a nice low mileage monte carlo to replace my current one (06 SS) which is getting the tin worm disease. Saw a low mileage 06 Monte SS on kbb. I talked to Rick the photos appeared to show a well taken care of car. Took the Mrs. and test drove it...very nice vehicle and it is new to us! Thank Goodness for the internet u can find what u usually want if you are patient. Rick was very professional and treated us great! He also suggested a warranty on the Monte which upon owning one, made sense as repairs can be expensive and the car was used. Thanks again Rick for getting that Monte I still love 2 door cars and very few exist. I do know when i'm in the market for used or new I will keep Rick at Integrity ford on the call list.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car