Reviews
Brian and his associates are the are very friendly and
Brian and his associates are the are very friendly and well informed on vehicles they explain everything on new technology Been dealing with them for years even before moving in to town
Brian and his associates are the are very friendly and
Brian and his associates are the are very friendly and well informed on vehicles they explain everything on new technology Been dealing with them for years even before moving in to town
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership/service department is clean, efficient,
This dealership/service department is clean, efficient, and friendly. Ashley took great care of me and I was given a beautiful loaner for the time my car was being serviced. Good job!
This dealership/service department is clean, efficient,
This dealership/service department is clean, efficient, and friendly. Ashley took great care of me and I was given a beautiful loaner for the time my car was being serviced. Good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're glad our team provided excellent care and that everything went smoothly with your loaner car. Take care!
Excellent service and great salemen and women.
Excellent service and great salemen and women. Highly recommend this dealership. They have been very transparent with costs with out leased vehicles. Service department is always helpful and never oversells.
Excellent service and great salemen and women.
Excellent service and great salemen and women. Highly recommend this dealership. They have been very transparent with costs with out leased vehicles. Service department is always helpful and never oversells.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your high recommendation of Dick Huvaere's Richmond Chrysler Dodge Jeep Ram. It's great to hear our sales and service teams could help with transparency and support throughout your leasing experience.
Great service!
Great service!! The service advisors here go above and beyond. Ashley was my advisor it was great working with her she kept me updated about the status of my vehicle. Highly recommend!!
Great service!
Great service!! The service advisors here go above and beyond. Ashley was my advisor it was great working with her she kept me updated about the status of my vehicle. Highly recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation and sharing your experience with our service advisors. It's good to know that our team took great care of you at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram. We appreciate your kind words and support.
Second time this year getting a vehicle from this
Second time this year getting a vehicle from this dealership, and third time overall. Joshua Shaffer is a great salesman and everyone else working there are very pleasant to deal with. Would highly recommend them for a new or used car or truck.
Second time this year getting a vehicle from this
Second time this year getting a vehicle from this dealership, and third time overall. Joshua Shaffer is a great salesman and everyone else working there are very pleasant to deal with. Would highly recommend them for a new or used car or truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Dick Huvaere's Richmond Chrysler Dodge Jeep Ram. We're pleased to hear our team took great care of you with both new and used car experiences. Your recommendation means a lot to us.
We have been driving for over 50 years.
We have been driving for over 50 years. Never been treated as well as we have been by Ryan & Monique. It’s our second time with Ryan. We are comfortable knowing he’ll give us everything we need at a fair price. The finance department is easy as well. They took care of anbs everything and we love our new Jeep.
We have been driving for over 50 years.
We have been driving for over 50 years. Never been treated as well as we have been by Ryan & Monique. It’s our second time with Ryan. We are comfortable knowing he’ll give us everything we need at a fair price. The finance department is easy as well. They took care of anbs everything and we love our new Jeep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You for the beautiful renovations but mostly for the fabulous staff.
The salesman Sam Cantanzaro was the salesman I have ever
The salesman Sam Cantanzaro was the salesman I have ever dealt with. He went over the new vehicle very through and took the time to answer any questions we had. He is very friendly and makes your experience buying a vehicle very comfortable. I would truly ask for Sam when purchasing your next vehicle. He is straight forward and will not waste your time trying to get your deal on your vehicle. Outstanding experience!!!
The salesman Sam Cantanzaro was the salesman I have ever
The salesman Sam Cantanzaro was the salesman I have ever dealt with. He went over the new vehicle very through and took the time to answer any questions we had. He is very friendly and makes your experience buying a vehicle very comfortable. I would truly ask for Sam when purchasing your next vehicle. He is straight forward and will not waste your time trying to get your deal on your vehicle. Outstanding experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience at Dick Huvaere's Richmond Chrysler Dodge Jeep Ram. We're pleased our team was able to assist you effectively, and it's great to hear he made the vehicle buying process comfortable for you.
Excellent service.
Excellent service. Very friendly and very timely with the service that was completed vet satisfied
Excellent service.
Excellent service. Very friendly and very timely with the service that was completed vet satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went for an Oil Change a few Months ago and when I got
I went for an Oil Change a few Months ago and when I got Home I noticed the Oil Drain Access was left open . The Dealer had me return and fixed the issue . Today I went back for another Oil Change and when I got Home I noticed the Tech busted a Bolt off on the Oil Drain Access and instead of replacing the broken Bolt , he tied it up with a Plastic Zip Tie ! I've bought New Cars there as well as leasing and helping Family Finance their New Vehicles through the Dealer ...... It won't happen again . Totally advise people not to go there
I went for an Oil Change a few Months ago and when I got
I went for an Oil Change a few Months ago and when I got Home I noticed the Oil Drain Access was left open . The Dealer had me return and fixed the issue . Today I went back for another Oil Change and when I got Home I noticed the Tech busted a Bolt off on the Oil Drain Access and instead of replacing the broken Bolt , he tied it up with a Plastic Zip Tie ! I've bought New Cars there as well as leasing and helping Family Finance their New Vehicles through the Dealer ...... It won't happen again . Totally advise people not to go there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rick, We appreciate you taking the time to provide your feedback. The plastic bolt in question was already broken when the technicians found it. Instead of quoting the cost to repair and replace the part, they utilized a zip tie to help keep the door closed. We see this a lot from customers driving over parking curbs; the plastic bolt snaps off. I’ve let the team know that, in the future, we should let the customer know ahead of time and let them make the decision on whether or not to replace/repair. Please feel free to reach out to me if you’d like a quote to get this repaired. I did leave you a voicemail message, but have not yet heard back. We’d like to keep your business as a loyal customer. Thank you! Sincerely, David Frost Service Manager dfrost@huvaere.com
Aldo was very friendly and helpful.
Aldo was very friendly and helpful. He was efficient and took care of my problem
Aldo was very friendly and helpful.
Aldo was very friendly and helpful. He was efficient and took care of my problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair