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Napoli Nissan

(2,523 reviews)
Visit Napoli Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (203) 951-3720 (203) 951-3720
Used (203) 951-6794 (203) 951-6794
Service (203) 951-6728 (203) 951-6728

Reviews

(2,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Nissan from DealerRater.

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Have leased from this dealer for 15 yrs I feel very

Have leased from this dealer for 15 yrs I feel very comfortable with them and like their service dept

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team over the last 15 years! We appreciate you as a customer!

Friendly and helpful staff.

Friendly and helpful staff. Very happy with my new vehicle purchase. No hassles and I received a fair trade in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review, Sharon! We're glad to hear you're loving your new vehicle and we hope we have the opportunity to work with you again in the future. Take care! - The Napoli Nissan Team

You guys are great.

You guys are great. We love our Xterra. 150000 miles and still going. Junior is a great service technician.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Napoli Nissan team with your Xterra! We appreciate your support and look forward to your next visit!

As usual, timely and professional focused on great

As usual, timely and professional focused on great customer service. I highly recommend them for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our services! We look forward to seeing you again at Napoli Nissan!

Doing business for 18 years with Napoli and nazzario they

Doing business for 18 years with Napoli and nazzario they make every attemp to satisfy your needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Napoli Nissan for the past 18 years! We appreciate your business!

Well run with helpful staff.

Well run with helpful staff. Very friendly and knowledgeable. Not pushy or misleading in their salesmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review of our team here at Napoli Nissan! We appreciate your business and look forward to your next visit!

Friendly and thoural,easy to get to and they complete

Friendly and thoural,easy to get to and they complete the work in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that the Napoli Nissan team gave you five-star care! Thank you for trusting us to provide excellent service!

Great customer service, Oil change and inspection just to

Great customer service, Oil change and inspection just to keep me informed of other future repairs if needed during to the factory miles that is listed in our handbook which I like. free coffee and tea. And the free car wash after care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating us five stars, William! We're so happy the Napoli Nissan team could make this a great experience!

Consumer response

Great team.

I have been dealing with Napoli Nissan since 2014.

I have been dealing with Napoli Nissan since 2014. They are the epitome of a professional dealer that cares about their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great to hear! Thank you for being a valued member of the Napoli Nissan family for so long!

The staff here at Nissan was courteous and friendly.

The staff here at Nissan was courteous and friendly. The work was performed professionally in a timely manner. If needed, I will feel confident visiting the service department again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Victoria, we are so happy to hear that you had such a great time working with our team at Napoli Nissan! Thank you!