Reviews
Friendly people and relaxed atmosphere.
Friendly people and relaxed atmosphere. Everyone I came into contact with were so helpful especially Nazario Santos. What a nice man! (I think he is the mayor of the Napoli Nissan Dealership ) everything went smooth and I left with a car. I would definitely go back for another if needed. Nancy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have been buying cars from Napoli Nissan for over 15
We have been buying cars from Napoli Nissan for over 15 years. They make it easy and we highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis was very nice and professional.
Luis was very nice and professional. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service team at Napoli motors made the car repair
The service team at Napoli motors made the car repair experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced staff and expertise of the mechanic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was not treated fair .
I was not treated fair .we bargain on a price including tax and fees but when I picked up the car, finance manager went up on the price without letting me know what has changed.unfortunately I’m not satisfied with how I was treated
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Positive experience.
Positive experience. Have purchased and service done here for many years. Always positive buying and serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, thank you for your continued trust in Napoli Nissan! We're delighted to hear about your positive experiences with both purchasing and servicing over the years. Looking forward to serving you again soon!
Groovy, out of sight, psychedelic experience being
Groovy, out of sight, psychedelic experience being bombarded by requests for reviews after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team is great.
The team is great. Ron is definitely someone to be reckoned with!! He’s a true gentleman start to finish and puts no pressure on you. He’s there to help and make sure you’re happy, and get the car-and deal you want. Thanks again Ron !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was standard.
Service was standard. However, I was a little blown away that an oil change and tire rotation took over 2 hours! I had an appointment at 9:30 am and didn’t leave until almost 12 pm. I witness an interaction that was very off putting and is making me consider another location and I’ve been coming here since I purchased the car in 2017. A customer came in for an oil change and was told how long it would take, didn’t like it and treated the service associate poorly. He went to complain, to what I can only assume was the manager, and this manager person told the service associate to service the man’s car asap. Meanwhile, it’s 30 minutes past my appointment and my car was still in the queue. What’s the point of appointments if people can come in to get special treatment?
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Been having Louis take care of my truck since I got it he
Been having Louis take care of my truck since I got it he is very good tells the problem gets it done for me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, we're thrilled to hear that Louis has been taking great care of your truck at Napoli Nissan. Thanks for sharing your experience with us!