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Napoli Nissan

(2,578 reviews)
Visit Napoli Nissan
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (203) 951-3720 (203) 951-3720
Used (203) 951-6794 (203) 951-6794
Service (203) 951-6728 (203) 951-6728

Reviews

(2,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Nissan from DealerRater.

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He’s a great dealer.

He’s a great dealer. Who’s on his job right away help me with everything that I need. I would recommend him to anyone that I know. Keep them in your lineup is the best picture that you have he made it so easy for me to get my next vehicle I would love to work with him every time I go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! I was greeted as soon as I walked in. I got an oil change and tire rotation. I definitely recommend this location. I will be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fernando was very helpful assisting me with my oil change

Fernando was very helpful assisting me with my oil change appointment and diagnostics Respectful Honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Naz and Luis were great at helping me with my Honda CR-V

Naz and Luis were great at helping me with my Honda CR-V EX-L purchase and maintenance respectively. A couple of great guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very accommodating.

Very accommodating. Always responded quickly. Searched for the lowest financing rate. Michael G was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was greeted at the door and Ricky was the one that

I was greeted at the door and Ricky was the one that created me he's awesome great the gentleman that Ricky had to go to is awesome is great the manager the guy that I went into the room with is awesome it's great I love you guys you're the best and I did tell my family about them and use will be getting more family members in my family to come out I told them all about you consider it kind loving awesome sorry I went over but I had to let you know you guys are the best you're more like family to me I felt like I was at home everyone there is nice and lovely thank you for my truck and I do tell my friends also go there they'll hook you up in their reasonable thank you and have a nice day 💘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service great attention to customer would

Excellent service great attention to customer would recommend to all. Also the they worked with me on the price ….very satisfied customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Delvin Prescod Sr, thank you so much for the positive review! We hope to see you soon!

The staff was extremely helpful and knowledgeable from

The staff was extremely helpful and knowledgeable from start to finish. Had an amazing experience and got a great car I love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Yousif was very helpful and called to let me know I forgot my ez pass. Very thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fernando is who I worked with when I came in for service.

Fernando is who I worked with when I came in for service. They did a quick check to determine what was wrong with my Nissan Armada gave me the information and when the part would come in and set a date to have fixed. Fernando contacted me when repairs were done and all was done as expected no surprises and so far all is working great. He was very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Curt, we're thrilled to hear that Fernando provided helpful service and kept you informed throughout your visit at Napoli Nissan. We appreciate your feedback and are glad everything is working great with your Armada!