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Bill McCandless Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great truck buying experience.

Very friendly. Mike Roddy was great to work with. Truck was delivered in very clean condition. Everything explained to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Knowledgeable and friendly

Bob Brannon was knowledgeable and found the van I was looking for. (first time in 65 yrs. a purchased a new FORD)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Service

You worked around my schedule to get my car in while I was home at school. I also like how you have service open on Saturday mornings

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Service & CustomerCare

Personal, prompt, Mike Roddy went out of his way to find me the exact truck I wanted. Tremendous customer care!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place to Buy a Car!

The customer service at McCandless Ford from sales to service was outstanding. The buying process was easy and enjoyable. I have recommended McCandless to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent service.

Very friendly and out going personal. very one was wanting to help us get the best deal we could. I would and will come back again to buy a new truck in 3 years. I hope to see you and get a good deal again. I have already told people you all are good people to deal with. And to go to your place first to deal .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Courteous Professionals

Professional, courteous, listened to needs and worked with me to find a vehicle with the features and in the price range that met our needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Fast and curtious.Very knowledgeable service technician. The service manager was very helpful. Facility was very nice and clean. Done within a couple of hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job and excellant work

The service on my Edge was completed in less time than was estimated and I was on my way .The work was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Looking out for me.

Felt confident that I was getting the best service and they were looking out for my safety. I like the email reminders, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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