Reviews
Everyone has always been very helpful in working with my schedule since I live an hour away. Staff is friendly. My family has purchased 10 or more vehicles there over the years so we are definitely satisfied.
Everyone has always been very helpful in working with my schedule since I live an hour away. Staff is friendly. My family has purchased 10 or more vehicles there over the years so we are definitely satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Darien was excellent to work with. He did not pressure me in any way and was great to work with. He was very patient with me as I took a week to decide on the purchase. I would highly recommend him and McCandless Ford. The finance person was also very friendly and helpful.
Darien was excellent to work with. He did not pressure me in any way and was great to work with. He was very patient with me as I took a week to decide on the purchase. I would highly recommend him and McCandless Ford. The finance person was also very friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted the sales team provided a patient, pressure-free experience and that our finance staff were so helpful during your decision process. Thank you for recommending us and congratulations on your new Ford F-150. We look forward to assisting you again. Enjoy the ride, and thanks for being part of the McCandless family!
i could not ask for a better sales deal .everyone was polite and friendly i drove hour and half to the dealership i would go back again salesman made me feel comfortable answered all questions everything was clean and organized i was treated with respect would defenitly go back and recommend them
i could not ask for a better sales deal .everyone was polite and friendly i drove hour and half to the dealership i would go back again salesman made me feel comfortable answered all questions everything was clean and organized i was treated with respect would defenitly go back and recommend them
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing your new Ford F-350 and for sharing your experience. We’re delighted our team provided a friendly, organized, and respectful visit. Enjoy the ride, and thanks for being part of the McCandless family!
Annual RV state inspection and oil change done. Was done on schedule while i waited and got it back quickly. Cupon for reduced cost inspection was appreciated
Annual RV state inspection and oil change done. Was done on schedule while i waited and got it back quickly. Cupon for reduced cost inspection was appreciated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the annual state inspection for your RV and the oil change on your Ford were completed promptly while you waited. It’s rewarding to know we stayed on schedule and returned your vehicle quickly. Thank you for using the reduced cost inspection coupon and for trusting us with your service needs. Enjoy the ride, and thanks for being part of the McCandless family!
The sales process was awesome! We every one who works there is fantastic! Darien, Joe, Matt and Rose are fantastic people to work with!
The sales process was awesome! We every one who works there is fantastic! Darien, Joe, Matt and Rose are fantastic people to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled the sales process went smoothly and our entire team provided exceptional support. Thank you for choosing your used Ford; we appreciate your trust in us. Enjoy the ride, and thanks for being part of the McCandless family!
Service team was considerate of our time and was able to do brake exchange while there for something else.
Service team was considerate of our time and was able to do brake exchange while there for something else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our team respected your time and completed your brake exchange during your visit is fantastic. Thank you for entrusting us with your Ford. Enjoy the ride, and thanks for being part of the McCandless family!
Drove truck 16 miles and the rear brakes are smoking after you just replaced them Not impressed at all
Drove truck 16 miles and the rear brakes are smoking after you just replaced them Not impressed at all
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Jeff.
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you, Jeff.
Prompt appointment and the service was completed quickly. Personnel were friendly and efficient. No problems at all.
Prompt appointment and the service was completed quickly. Personnel were friendly and efficient. No problems at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting your Ford F-150 service to us. We’re glad we could schedule your appointment promptly and deliver friendly, efficient care. We look forward to assisting you again in the future. Enjoy the ride, and thanks for being part of the McCandless family!
Very helpful. Liked the option of them picking up my car. Would use them again.
Very helpful. Liked the option of them picking up my car. Would use them again.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill McCandless Ford. We look forward to having you as one of our valued customers for many more years to come! Enjoy the ride, and thanks for being part of the McCandless family!
Carson did a good job. He was neat and courteous. and was on time for the appointment.
Carson did a good job. He was neat and courteous. and was on time for the appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased our team provided neat, courteous, and punctual service during your appointment. Thank you for choosing us for your Ford service. We look forward to assisting you again. Enjoy the ride, and thanks for being part of the McCandless family!