If I could give less than one star , I would. My appointment was 8am 10/8/19 it is now the end of the day 10/22/19 with no expected completion date .... Meantime being lied to daily : we only have one transmission guy, it’s on the lift, the company is on strike, we’ve ordered the wrong part. Today I was told me calling daily will not get it done quicker . I’m a contractor- owner/operator this truck is a key component to my business. They can’t even offer me an equivalent rental to at least keep some of my jobs going . I’m losing business, customers and a paycheck. Because They can’t provide me with any type of completion date , I can’t even reschedule my larger jobs. This location can careless ! I paid good money for this truck and this is how a good loyal customer is treated !?! I’ve always owned a Chevy, I can assure you this will be mine and family’s last . I do hope this review reaches Corporate level or possibly discuss further with someone above this location for further assistance.
Paul and Mark were very helpful and explained what was needed to correct the problem. They kept me informed as to the progress of the repair. The lounge... was clean and comfortable.
Scheduled maintenance and required state inspection done in a reasonable time. Staff is always friendly, helpful and easy to talk to.
My experience with Valley Chevrolet is very good I drive a good distance to get over there to get my car serviced use me my cars yes I have numerous cars... that I have brought from Valley Chevrolet that I drive over there to have service good people
Very informative staff, very kind, very detailed. The driver got me to work on time and picked me up on time. Very happy with my overall experience....
Professional service and ultra-clean facility! For me, first impressions are lasting ones! My Impala always receives the best possible care and my concerns... for problems are always answered in a prompt courteous manner! Thank you again for all your team does!
I liked that my salesman Lew Robinson took me seriously even though I was from CT. He kept in touch which showed me he wanted to earn my business. Also,... it was awsome that when I came to pick up my car the finance guy surprised me with a lower interest rate than i was originally quoted, so that was an awesome surprise.
All with whom we dealt were courteous and professional. Our purchase was conducted smoothy and efficiently. My wife was impressed with how well the vehicle's... multiple features were explained by David Grabinski of Valley Chevrolet. All in all, a very good experience.
Everyone at Valley, especially Paul, Steve, Dave, & Susan, always take such good care of me! Steve & Paul always help me spend money on what actually needs... fixing or repairing, not just spending money for no reason. They were so helpful with the tire issues I had and gave great advice, as always. And Susan is always so nice to talk to on the phone when you call to make an appoinment! I love Valley Service, and I would never trust my truck to anyone else!
Wonderful experience and friendly staff and very knowledgeable of all their Chevrolet vehicles