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Pat & Dan Del Balso Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (96 reviews)
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Have been a long time customer here. Service Department is courteous works to help meet your schedule, stand behind their work. Sales people are friendly and helpful. Have been a return customer almost 2 years.

Service

Have been a long time customer here. Service Department is courteous works to help meet your schedule, stand behind their work. Sales people are friendly and helpful. Have been a return customer almost 2 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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Severice Review Delbalso FordKingston Pa.

I have been getting service at this dealer since I moved from Va. 3 years ago and have been very satisfied with the service and the personal I have dealt with.

Severice Review Delbalso FordKingston Pa.

I have been getting service at this dealer since I moved from Va. 3 years ago and have been very satisfied with the service and the personal I have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

Great customer service and very timely with vehicle service, great place to get your car done

Great Services

Great customer service and very timely with vehicle service, great place to get your car done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, thank you for writing this fantastic review and giving our dealership such a high star rating! It is great to hear our Staff took such great care of you! We hope to see you here again!

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Fantastic as always...

This is the fourth Explorer we purchased through Pat and Dan DelBalso. The salesman went over everything to get us familiar with our new vehicle.

Fantastic as always...

This is the fourth Explorer we purchased through Pat and Dan DelBalso. The salesman went over everything to get us familiar with our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best

I have been a customer at this Ford dealership for 20 years. They are the absolute best service department in every category!

The Best

I have been a customer at this Ford dealership for 20 years. They are the absolute best service department in every category!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales

The salesman really took care of me. Thank you Delbalso Ford.

Sales

The salesman really took care of me. Thank you Delbalso Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback, Ralph. If you need more help, our team is available to talk -- safe travels!

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Service

Excellent Service. Very happy with the worked performed.

Service

Excellent Service. Very happy with the worked performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Diane, we are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

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Great Service

My experience was good. We enjoyed the service they performed.

Great Service

My experience was good. We enjoyed the service they performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional Staff

Personnel were professional and courteous. Work was done in a timely manner.

Professional Staff

Personnel were professional and courteous. Work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Job done in short order

I needed to have the drivers side door adjusted and they performed that work in a short period of time.

Job done in short order

I needed to have the drivers side door adjusted and they performed that work in a short period of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, thank you for sharing your recent experience at Pat and Dan Del Balso Ford. If you ever need help, just give us a call.

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See all 96 reviews