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Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 3:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed
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Reviews

3.0
5 lifetime reviews.
  • Not so hot

    We have not had the best service at this dealership. Seems like almost every oil change ended up costing us $1500.00, due to items they found that...


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    We have not had the best service at this dealership. Seems like almost every oil change ended up costing us $1500.00, due to items they found that needed changed or fixed. We got our car back with a huge dent in the fender & they denied doing it and actually told me that " these things happen in parking lots"! Sent our car in on Friday for one thing, they found another & we took it in on Monday & a part that was fine on Friday got "broken" and needed fix on Monday & some how was not their doing either. We were looking at getting a Lincon Navagator, but decided not to, just so we didn't have to deal with this dealership anymore. We now have a Dodge & so glad not to deal with them any more.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • Good Dealer

    It took a little while to get them in contact with leaving email messages thru cars.com, but once we made contact the deal went smooth. Truck was ...


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    It took a little while to get them in contact with leaving email messages thru cars.com, but once we made contact the deal went smooth. Truck was just as advertised and just what I wanted / expected.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Good place to buy a car, service a car.

    By now we have purchased two vehicles here and since we can only afford older ones we are on a first name basis with the service managers. We are ...


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    By now we have purchased two vehicles here and since we can only afford older ones we are on a first name basis with the service managers. We are 100% happy with the service department; they get the job done at a reasonable price. Buying a car is easy too, they even offered us financing other than Ford because the rate was cheaper at our local bank. You can take a car out to test it overnight before buying. We have not had one complaint.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since November 2010

Mark Moats Ford Inc, a Ford dealer in Defiance, Ohio offers new Ford Cars, Trucks, SUVs and Crossovers online at www.markmoatsford.com. Search for all new Ford, including E-Series Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Focus Sedan, Fusion, Mustang, Ranger, Taurus, Transit Connect. Find your dream car from our Ford showroom of cars, trucks, SUVs and Crossovers or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes. View our used car inventory, including our pre-owned Ford vehicles.