Reviews
I was a previous customer at this dealership, and because...
I was a previous customer at this dealership, and because of a good experience I had the first time I came back for a second purchase. My salesman Ryan, along with his sales manager Mike were very easy to work with. I would consider buying there again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review. We look forward to seeing you again. Enjoy your vehicle in good health. Rob Lavallee
I really Enjoyed my Car Search experience @ Branhaven,...
I really Enjoyed my Car Search experience @ Branhaven, (Branford , CT) Angelo Capodiferro came across as a very Honest Person, who is very knowledgeable about the car I was looking at, he explained everything in great detail about the car. He was not just trying to sell me the car as a salesman but actually wanted to help me find a car that i will be happy with. never pressured me about anything. It's really nice dealership. regardless of me buying a car I will recommend them to all my family and friend. Thank you for your time and effort! Kulwinder Singh (Danny) Branford (203) 703-8383
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love to read reviews like this one. Thank your for taking the time out of your busy day to write it. Angelo is a great salesman and I am so pleased you had a great experience. Your business is truly appreciated. Please let us know if there is anything we can do for you in the future. Rob Lavallee
I was at the dealership about 3 months ago inquiring...
I was at the dealership about 3 months ago inquiring about chryslers 300. Angelo took me around showed me a bunch of cars, and I drove one. He was very helpfull with all my questions.I told him I was not ready to buy, But he did not shove me off because of not being bready. He went the coarse and did not rush me after he knew I wasnt ready.Because of Angelo is the reason I came back to purchase the car from him, also there is a lot of dealers closer to my home where I could buy one, What does that tell you. Angelo is an asset to this dearlership, dont lose him. Nicholas Quattone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Nick! I appreciate you taking the time to write a very positive review for the store and Angelo. Angelo is a great example of customer service. He takes his time and treats everyone with the respect they deserve. We would never let him go!! Thank you again for your business. It is truly appreciated. Rob Lavallee
All around, no complaints. Friendly, courteous and...
All around, no complaints. Friendly, courteous and respectful. Everyone I met was top notch and a pleasure to work with. They assisted me after hours when easily could have left, like another dealership, which that same night told me I had two minutes before being locked in. Completely different experience at Branhaven. Highly suggest dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!! So happy that you are satisfied. Thank you for taking the time to write your review and thank you for your business. You purchased a beautiful car. Please let us know if there is anything we can do for you in the future. Thank you, Rob Lavallee
This is my 5th Jeep from Branhaven. They are not the...
This is my 5th Jeep from Branhaven. They are not the closest dealership to where I live, I go back because I have always had a great experience there. I always go there for service, because it's fast and no hassle. Again, there is a dealership much closer to where I live that I could go to, but I choose to go to Branhaven because they have great people working there.I always feel I am getting a fair deal, and being dealt with honestly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow!!! I love to read reviews like this one. Thank you for taking the time to visit us and purchasing from us even though we are not your closest dealer. I appreciate the kind words and I look forward to satisfying your automotive needs in the future. Rob Lavallee
Great service, Bill Larson did an excellent job!
This is my 5th Jeep from Branhaven. They are not the closest dealership to where I live, I go back because I have always had a great experience there. I always go there for service, because it's fast and no hassle. Again, there is a dealership much closer to where I live that I could go to, but I choose to go to Branhaven because they have great people working there.I always feel I am getting a fair deal, and being dealt with honestly. Bill Larson is a great guy to deal with, I really enjoyed working with him. I have known Duncan for 5 cars now, however many years that is and I always enjoy seeing him and everyone there. I will keep going back! Oh, and Brandon was also a pleasure to deal with - Nobody looks forward to the paperwork, but he made it quick and got me moving fast. Thanks ! I work in a completely different industry, but I always think I would love to work here !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is the reason why I do what I do!! I love to hear from customers like yourself. It makes me happy when my customers are happy. It sounds like you are very comfortable at Branhaven. I would like to personally thank you for the business and your continued patronage. We look forward to serving you in the years to come. Rob Lavallee
We have purchased or leased over a dozen cars, vans and...
We have purchased or leased over a dozen cars, vans and now jeeps with Branhaven over the past 20+ years. The sales and service department are exceptional. I have felt very safe driving all my vehicles and know when I have a concern or need it will be attended to promptly. As women (myself and my daughters) purchasing or leasing a new vehicle, we have been treated with respect as we ask questions and make decisions. This was not the case at other dealers. My husbands a totally disabled Air Force veteran from Dessert Storm. He is always addressed respectfully. The sales people have always taken time to explain car features to him and wait patiently for his questions. This past winter we endured tremendous snow storms. My daughter and I are nurses at a nearby hospital. Where other nurses were unable to get out from under the large amount of snow make to work, my Jeep liberty was a smooth ride over drifts and some unplowed areas. I feel very safe in all types of weather driving a jeep. I just picked up my new Patriot and am already pleased with the handling and smoothness of the ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Louise, You are one of my most loyal customers. You are a pleasure to work with and I am truly grateful to have your business. I hope you know that there is nothing Branhaven would not do for you. Thank you again for patronage and enjoy your vehicle in good health. Rob Lavallee
Great Service by Bill Larson and Brandon Campbell
Bill Larson was very personable, enthusiastic, informative, and helpful. He was a pleasure to deal with because he was honest, and spent a lot of time with us. He works very hard and we were very impressed with his body of work. We definitely recommend seeing Bill! Brandon Campbell was very personable, helpful, and knowledgable. He was also a great person to deal with! He made purchasing a car very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill and Brandon are the personification of customer service. I am so pleased that your experience was extraordinary. Please consider Branhaven for all your automotive needs. Thank you for the business and best of luck with your new vehicle. Rob Lavallee
My wife and I were out comparing different makes and...
My wife and I were out comparing different makes and models and with a limited window of time on the weekend Branhaven had what we were looking for as well as being one of the only dealers open on a Sunday. We met Ryan and he was excellent. He helped us by answering all of our questions, along the way to buying our first new/used car in over 7 years. It was truly a very low stress, non-pushy experience. Thank you Ryan Hall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. I am happy you were pleased with the level of attention Ryan gave you. He is an asset to Branhaven. I hope you enjoy your car in good health. Rob Lavallee
This dealership understands customers needs and wants. ...
This dealership understands customers needs and wants. They realize what customer satisfaction is all about. The dealership has a friendly atmosphere and know how to make you feel comfortable. There was no pressure or hard sales tactics. I will recommend friends and family to purchase vehicles from them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review!! We are proud to be your dealer of choice and we look forward to serving you for all your automotive needs. I truly appreciate the faith and trust you have placed in myself and my company. Enjoy the car in good health Alan!! Rob Lavallee