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Branhaven Chrysler Jeep Dodge Ram

(1,781 reviews)
Visit Branhaven Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 11 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 871-3644 (203) 871-3644
Used (203) 836-2422 (203) 836-2422
Service (203) 836-2428 (203) 836-2428

Reviews

(1,781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Branhaven Chrysler Jeep Dodge Ram from DealerRater.

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Ryan Hall is the best car salesman I have met

Back in March my wife and I bought a 2013 Dodge caravan from Ryan Hall. I came in to get the free oil change and a detail. Ryan was off but Jonathan(I had never met him before) took care of everything very quickly. He treated me like I was his customer. I saw the Dart in the show room that got 41 mpg. We just had a baby and we needed a second car. I wasn't planning on getting on that day though. I went back and had Brandon run my information on getting a second loan. In less than 5 minutes he let me know that the SXT's had a good rebate and he gave me an estimate for my payments. A few days later I stopped in to talk to Ryan. After my last experience with him I was actually looking forward to hanging out with him again. We test drove several cars and I finally decided on the Dart Rallye. I love the car. I came back the next day to get the car and the financing with Brandon was very fast and easy as it had been the last time. I have worked in the car business before and none of the dealerships that I worked for were anything like Branhaven. Sales, Finance, and Service all 5 stars. I feel that people are always quick to write a review when they had a bad experience but don't really worry about it then they have a great one. Thanks again guys. It might be a little while until we get another one from you because my oldest is only 7.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow!!! It makes me smile when I read a review like this one. Thank you for taking the time out of your busy day to write it. Congrats on your new baby and new car as well. Best of luck with everything and we will be here for you when you needs us. Rob Lavallee

Back in March my wife and I bought a 2013 Dodge caravan...

Back in March my wife and I bought a 2013 Dodge caravan from Ryan Hall. I came in to get the free oil change and a detail. Ryan was off but Jonathan(I had never met him before) took care of everything very quickly. He treated me like I was his customer. I saw the Dart in the show room that got 41 mpg. We just had a baby and we needed a second car. I wasn't planning on getting on that day though. I went back and had Brandon run my information on getting a second loan. In less than 5 minutes he let me know that the SXT's had a good rebate and he gave me an estimate for my payments. A few days later I stopped in to talk to Ryan. After my last experience with him I was actually looking forward to hanging out with him again. We test drove several cars and I finally decided on the Dart Rallye. I love the car. I came back the next day to get the car and the financing with Brandon was very fast and easy as it had been the last time. I have worked in the car business before and none of the dealerships that I worked for were anything like Branhaven. Sales, Finance, and Service all 5 stars. I feel that people are always quick to write a review when they had a bad experience but don't really worry about it then they have a great one. Thanks again guys. It might be a little while until we get another one from you because my oldest is only 7.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are a family here at Branhaven and we strive to keep everyone satisfied. Everyone helps eachother out here and it works to keep the customers happy. I am so glad to hear about your positive experience. We hope to see you when you are ready again. Thank you for placing your trust in us. We truly appreciate your business. Robert Lavallee

I have used this dealer 3 times now and have been very...

I have used this dealer 3 times now and have been very happy with them. the dealer is located close to my home, the pricing is comparable to other dealers I have visited and prior experience with the service department made the decision easy. several friends also use this dealer with similar results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We try to satisify everyone in all aspects of their automotive ownership. From sales to service to parts, we are here for you! Thank you again for the great review!! Robert Lavallee

Great Dealership

The dealership was amazing. Everyone was friendly and helpful. They go out of their way to make you feel welcome and comfortable. You do not feel like a customer being taking advantage of. They build your confidence in them and their product. They take the time to answer all of your questions, concerns, etc. They go the extra mile for their customers. I dealth with Bill Larson, who was an excellent salesman. He was there for us every step of the way. He took the time needed to explain our vehicle's accessories, etc. He took us for a tour of the facility, including the service bay areas, car washing service area, detailing area, etc. I would so strongly recommend this dealership and especially recommend Bill Larson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for writing such a wonderful review. I am very happy you were pleased with your experience and especially with Bill's performance as your salesman. He is a valued member of the Branhaven family. Please enjoy your car in good health. Rob Lavallee

The dealership was amazing. Everyone was friendly and...

The dealership was amazing. Everyone was friendly and helpful. They go out of their way to make you feel welcome and comfortable. You do not feel like a customer being taking advantage of. They build your confidence in them and their product. They take the time to answer all of your questions, concerns, etc. They go the extra mile for their customers. I dealth with Bill Larson, who was an excellent salesman. He was there for us every step of the way. He took the time needed to explain our vehicle's accessories, etc. He took us for a tour of the facility, including the service bay areas, car washing service area, detailing area, etc. I would so strongly recommend this dealership and especially recommend Bill Larson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Excellent!!! So pleased to hear about your experience with Branhaven and especially Bill. Bill has a track record for doing everything right. I am very lucky to have such a wonderful employee. I am sooo happy everything worked out for you. Enjoy your new vehicle in good health. Robert Lavallee

Great service by Joe Platt

I am writing this on behalf of the quality of work and professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has always gone above and beyond my expectations. He always keeps me informed of the status of my vehicle and explains all the services with great knowledge and expertise. It is my pleasure to write this for Joe and I hope he receives the proper recognition he deserves!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

You are absolutely correct!! Joe is one of the best service advisors I have ever had. He is truly an asset to this company. Thank you for writing a review and for placing your trust in my service department. Rob Lavallee

I am writing this on behalf of the quality of work and...

I am writing this on behalf of the quality of work and professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has always gone above and beyond my expectations. He always keeps me informed of the status of my vehicle and explains all the services with great knowledge and expertise. It is my pleasure to write this for Joe and I hope he receives the proper recognition he deserves!!! Dr Jim Pucci

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a great review for Joe and Branhaven. Joe Platt is the personification of customer service. We are blessed to have him on our team. I am happy to hear about your positive experience!! Robert Lavallee

Bill was a great salesman... he listened to what I wanted...

Bill was a great salesman... he listened to what I wanted and kept in touch over several months. In the end I have the truck that I wanted and a price that was great. The overall experience was pretty flawless and painless. I'd recommend Branhaven and specifically Bill Larson to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Once again Bill saves the day. He is a testament to customer service. Thank you for your business and best of luck with your new vehicle. We are always here for you. Thank you, Robert Lavallee

This was the 11th new car that I have purchased from...

This was the 11th new car that I have purchased from dealer. Very satisfied with the card we have bought , and the way my wife and I where treated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow!! Lucky number 11!! Thank you so much for your continued patronage. I appreciate the trust you have placed in myself and my team for so long. I hope you enjoy your vehicle as much as we enjoyed taking care of you. Enjoy!! Robert Lavallee

My husband purchased a new 2013 Jeep Grand Cherokee over...

My husband purchased a new 2013 Jeep Grand Cherokee over the phone. He dealt with Mike Ramcke the sales manager at Branhaven and salesman Angelo Capodiferro (the Cowboy). We knew what we wanted as far as the vehicle and were really interested in purchasing it locally. They had what we wanted on the lot. My husband couldn't say enough about his dealings with these gentlemen...the deal was quick, the price was great and the whole thing was handled clean and fast. We needed to add and install a towing package which was going to have to take place the following week. Instead, the work was pushed through so that it was complete on delivery. Bought the car on Wednesday and it was registered and delivered to my home on Friday! I was the recipient of the car and felt like a truly valued customer. The vehicle was delivered to my driveway by both Mike and Angelo who seemed almost as excited about the delivery of this gem of a ride as I was to get it. They were friendly, informative and professional. I told my husband I have never been treated so well in my life. It was unbelievable to me that Mike, the sales manager of all people, made this delivery to me on his day off! Angelo took the time to give me a detailed tour of the vehicle and both gentlemen invited me to call or stop in with any questions that might arise. I was so highly impressed with the royal service I received. I will never forget this special delivery experience and can't praise Mike and Angelo enough for putting their customer first. Dealing with Mike and Angelo is a must for a purchase experience like no other.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Awesome!!!!! Thank you so much for writing such a wonderful review. I am so pleased that we went above and beyond for you. We try and accomodate all of our customers and Cowboy is a great example of this. Mike is always here for you too so please do not hesitate to ask anything of us. We look forward to serving you again soon. Thank you again, Robert Lavallee