Reviews
Jeremy made my purchase of a Crosstrek an enjoyable
Jeremy made my purchase of a Crosstrek an enjoyable experience. Can’t say enough kind words. Thanks!
Jeremy made my purchase of a Crosstrek an enjoyable
Jeremy made my purchase of a Crosstrek an enjoyable experience. Can’t say enough kind words. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Premier Subaru was amazing, I felt like
My experience at Premier Subaru was amazing, I felt like everyone there was part of a family and wanted the best for you, I left the same day within 3 hrs with the car of my dreams I thank everyone there who helped make it possible!
My experience at Premier Subaru was amazing, I felt like
My experience at Premier Subaru was amazing, I felt like everyone there was part of a family and wanted the best for you, I left the same day within 3 hrs with the car of my dreams I thank everyone there who helped make it possible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It took me a many years to come to decide it was time to
It took me a many years to come to decide it was time to give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked into the building, I had a good feeling. Meeting Bob personally was comforting and when he pulled Matt Keeney over to work with me and my son, we knew we were in great hands! I was fussy, nervous, and anxious but all of that went away as we worked with Matt. Rick, Rodney, My Subaru ‘school teacher’ Andi, all were extremely nice, knowledgeable and very patient. The whole “family” made it a fabulous experience! Sadly one week later, about 111 miles, my new beautiful blue Forrester was pelted with hail while at work in Wallingford. 75! dings on my hood caused me to meet your wonderful service department already, La’Trell and Nicholas were very kind and all were sympathetic. Hoping the ‘dent guy’ does the best possible repair. Thank you all! Mary
It took me a many years to come to decide it was time to
It took me a many years to come to decide it was time to give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked into the building, I had a good feeling. Meeting Bob personally was comforting and when he pulled Matt Keeney over to work with me and my son, we knew we were in great hands! I was fussy, nervous, and anxious but all of that went away as we worked with Matt. Rick, Rodney, My Subaru ‘school teacher’ Andi, all were extremely nice, knowledgeable and very patient. The whole “family” made it a fabulous experience! Sadly one week later, about 111 miles, my new beautiful blue Forrester was pelted with hail while at work in Wallingford. 75! dings on my hood caused me to meet your wonderful service department already, La’Trell and Nicholas were very kind and all were sympathetic. Hoping the ‘dent guy’ does the best possible repair. Thank you all! Mary
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in this past Saturday to test drive a Subaru
I came in this past Saturday to test drive a Subaru Forester Sport and it was such a pleasant experience! I was able to be seen as soon as I walked into the dealership and everyone was extremely friendly! Jeremy was a huge help and made the car-buying process so smooth; probably the easiest car-buying experience I’ve ever had! Special thanks to all the staff who helped me throughout the process and actually listened to my needs during my visit. You guys are the best!
I came in this past Saturday to test drive a Subaru
I came in this past Saturday to test drive a Subaru Forester Sport and it was such a pleasant experience! I was able to be seen as soon as I walked into the dealership and everyone was extremely friendly! Jeremy was a huge help and made the car-buying process so smooth; probably the easiest car-buying experience I’ve ever had! Special thanks to all the staff who helped me throughout the process and actually listened to my needs during my visit. You guys are the best!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent trade-in for my 2022 Forester Touring and
Excellent trade-in for my 2022 Forester Touring and reduced list price for a 2024 Crosstrek Limited. The sales team (Maggie Devlin & Paul Pearlstein) & finance team (Taylor) were very easy to work with. This is my 3rd car purchase in 2 years from Premier because of their team and way better than average pricing (both ways). Highly Recommend Premier Subaru of Branford!!
Excellent trade-in for my 2022 Forester Touring and
Excellent trade-in for my 2022 Forester Touring and reduced list price for a 2024 Crosstrek Limited. The sales team (Maggie Devlin & Paul Pearlstein) & finance team (Taylor) were very easy to work with. This is my 3rd car purchase in 2 years from Premier because of their team and way better than average pricing (both ways). Highly Recommend Premier Subaru of Branford!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! Thanks for the recommendation, and have an amazing day!
Jeremy and Jack were so great to work with Very helpful
Jeremy and Jack were so great to work with Very helpful and kind. They answered all my questions and made the process quick and easy. Andi knew everything about my new vehicle and I felt so comfortable driving away after they showed me all the bells and whistles. Highly recommend them and Premier to anyone in the market for a new or new to you vehicle.
Jeremy and Jack were so great to work with Very helpful
Jeremy and Jack were so great to work with Very helpful and kind. They answered all my questions and made the process quick and easy. Andi knew everything about my new vehicle and I felt so comfortable driving away after they showed me all the bells and whistles. Highly recommend them and Premier to anyone in the market for a new or new to you vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.
So far I have had no complaints.
So far I have had no complaints. It has only been a couple of weeks but I don’t anticipate any problems
So far I have had no complaints.
So far I have had no complaints. It has only been a couple of weeks but I don’t anticipate any problems
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
I would highly recommend Premier Subaru.
I would highly recommend Premier Subaru. Our salesman, Phil, was friendly, knowledgeable, and had a no pressure attitude. The showroom is beautiful as well as the service area. Most importantly, I LOVE my new Crosstreck Wilderness!
I would highly recommend Premier Subaru.
I would highly recommend Premier Subaru. Our salesman, Phil, was friendly, knowledgeable, and had a no pressure attitude. The showroom is beautiful as well as the service area. Most importantly, I LOVE my new Crosstreck Wilderness!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service Brake job perfect Latrell Alston was
Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your Dealership.
Outstanding service Brake job perfect Latrell Alston was
Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your Dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Subaru! We are always more than happy to assist you if anything else comes up. Take care!
This purchase was my third from Premier.
This purchase was my third from Premier. It was hassle free and Ralph, Taylor, and AndI were knowledgeable, courteous and efficient.
This purchase was my third from Premier.
This purchase was my third from Premier. It was hassle free and Ralph, Taylor, and AndI were knowledgeable, courteous and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.