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Meet Kathleen Infante

Kathleen Infante headshot
Service Manager
(75 reviews)

Reviews

Dominic, is amazing.

Dominic, is amazing. He goes above and beyond, he made sure everything was completed and taken care of.. I won’t go anywhere else because of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Sierra in service is great.

Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear that Sierra was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

All of the staff is Friendly, helpful and provide quality

All of the staff is Friendly, helpful and provide quality work/service. Showroom and waiting area are the best of any dealership and they’ll buy you a meal from the dinner across the street while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kyle, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Land Rover / Jaguar North Haven always provides excellent

Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven. We look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Quick and efficient work done by knowledgeable

Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Purchasing my first Range Rover Sport was an exceptional

Purchasing my first Range Rover Sport was an exceptional experience, thanks to the stellar service and efficiency at this dealership. Jim and Geoff on the sales team went above and beyond, showcasing their passion and deep knowledge of the brand. Initially, I was considering a Porsche, but the outstanding service here made the decision easy for me to choose the Range Rover. A few days after delivery, I encountered an issue that required attention. The team once again demonstrated their excellence by promptly scheduling a service appointment and resolving the issue within a few days. Sierra, my service advisor, was fantastic—super friendly, attentive, and efficient. Armand also deserves a special mention for his outstanding support. Although I’ve only been a part of the Land Rover family for a short time, my experience has been nothing short of exceptional. I am excited about continuing to work with this incredible team. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charles, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Armad, Jim, Geoff, and our team, and we look forward to working with you again. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

Excellent Associate.

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sierra and our team and look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Had trouble with this car from brand new vibration at

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

My expericece exceed any and all expectations Clearly

My expericece exceed any and all expectations Clearly your entire workforce understands attention to detail I am extremely happy I chose your location to purchase my car, based on my experiences with your professionall staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Harry, Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

The dealership is very professional.

The dealership is very professional. The Range Rover is a lemon and all of their diesel vehicles are lemons

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com