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Mark Thomas Ford, Inc.

(323 reviews)
Visit Mark Thomas Ford, Inc.
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 2:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–4:00pm 7:00am–2:30pm
Sunday Closed Closed
New (330) 282-8216 (330) 282-8216
Used (330) 282-8215 (330) 282-8215
Service (330) 282-8219 (330) 282-8219

Inventory

See all 140 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2012.
Mark Thomas Ford's highly trained sales staff has earned a credible reputation with their 14 years of service and commitment. Our goal at Mark Thomas Ford is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at highly competitive prices. However Mark Thomas Ford's support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
The only deal we can't beat is the one we don't see!

Service center

Phone number (330) 282-8219

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–2:30pm
Sunday
Closed

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Was returning a lease and was unsure if I wanted a new

Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.

Was returning a lease and was unsure if I wanted a new

Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rose, your wonderful feedback and rating mean a lot to us. Safe travels!

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Had a very easy and pleasurable experience at Mark Thomas

Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.

Had a very easy and pleasurable experience at Mark Thomas

Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! Safe travels!

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Great as always.

Great as always. From the moment we got there till we pulled away in the edge everything was great . This is probably my 6th car from mark Thomas ford I would never go anywhere else

Great as always.

Great as always. From the moment we got there till we pulled away in the edge everything was great . This is probably my 6th car from mark Thomas ford I would never go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Cheryl, thank you for your kind words and this wonderful review! Safe travels!

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Donovan in Sales was excellent to work with.

Donovan in Sales was excellent to work with. It was my first time buying a car out of state and having it shipped to me. He was forthcoming and helpful and made the process pretty easy. Solid dealership overall.

Donovan in Sales was excellent to work with.

Donovan in Sales was excellent to work with. It was my first time buying a car out of state and having it shipped to me. He was forthcoming and helpful and made the process pretty easy. Solid dealership overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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John, Jackie and Chris were exceptional.

John, Jackie and Chris were exceptional. Great service and communication. Repaired correctly first time. Great service, great dealership. Repeatedly perform quality service regardless of the situation

John, Jackie and Chris were exceptional.

John, Jackie and Chris were exceptional. Great service and communication. Repaired correctly first time. Great service, great dealership. Repeatedly perform quality service regardless of the situation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steve and the staff made our buying experience fantastic.

Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.

Steve and the staff made our buying experience fantastic.

Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chad, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Truck had some issues, but the dealer corrected the

Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.

Truck had some issues, but the dealer corrected the

Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repairs and service are top notch,service made phone

Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly

Repairs and service are top notch,service made phone

Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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My Ford truck's battery died after 9 years.

My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.

My Ford truck's battery died after 9 years.

My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mark Thomas Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

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We shopped at other Ford dealers, but this one by far

We shopped at other Ford dealers, but this one by far provided the best service.

We shopped at other Ford dealers, but this one by far

We shopped at other Ford dealers, but this one by far provided the best service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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