Reviews
Was returning a lease and was unsure if I wanted a new
Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.
Was returning a lease and was unsure if I wanted a new
Was returning a lease and was unsure if I wanted a new lease or to buy. Brian was patient and worked with me to decide. This was my 5th car through MTF, the quality of service is bar none! Use them if you jeedcto buy or lease they are phenomenal.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rose, your wonderful feedback and rating mean a lot to us. Safe travels!
Had a very easy and pleasurable experience at Mark Thomas
Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.
Had a very easy and pleasurable experience at Mark Thomas
Had a very easy and pleasurable experience at Mark Thomas Ford. The ease of getting a deal done was great. Will definitely send family and friends their way.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we are very happy to have provided you with such a positive experience! Safe travels!
Great as always.
Great as always. From the moment we got there till we pulled away in the edge everything was great . This is probably my 6th car from mark Thomas ford I would never go anywhere else
Great as always.
Great as always. From the moment we got there till we pulled away in the edge everything was great . This is probably my 6th car from mark Thomas ford I would never go anywhere else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cheryl, thank you for your kind words and this wonderful review! Safe travels!
Donovan in Sales was excellent to work with.
Donovan in Sales was excellent to work with. It was my first time buying a car out of state and having it shipped to me. He was forthcoming and helpful and made the process pretty easy. Solid dealership overall.
Donovan in Sales was excellent to work with.
Donovan in Sales was excellent to work with. It was my first time buying a car out of state and having it shipped to me. He was forthcoming and helpful and made the process pretty easy. Solid dealership overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
John, Jackie and Chris were exceptional.
John, Jackie and Chris were exceptional. Great service and communication. Repaired correctly first time. Great service, great dealership. Repeatedly perform quality service regardless of the situation
John, Jackie and Chris were exceptional.
John, Jackie and Chris were exceptional. Great service and communication. Repaired correctly first time. Great service, great dealership. Repeatedly perform quality service regardless of the situation
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve and the staff made our buying experience fantastic.
Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.
Steve and the staff made our buying experience fantastic.
Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chad, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Truck had some issues, but the dealer corrected the
Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.
Truck had some issues, but the dealer corrected the
Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repairs and service are top notch,service made phone
Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly
Repairs and service are top notch,service made phone
Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My Ford truck's battery died after 9 years.
My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.
My Ford truck's battery died after 9 years.
My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mark Thomas Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
We shopped at other Ford dealers, but this one by far
We shopped at other Ford dealers, but this one by far provided the best service.
We shopped at other Ford dealers, but this one by far
We shopped at other Ford dealers, but this one by far provided the best service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!