Mark Thomas Ford, Inc.

Salesmen were helpful and options were available and displayed. There is a reason this isn’t my first car bought there

I decided to give MT Ford a 2nd chance after my previous bad service years ago (approx 2012-2014). This was because MT Ford now has new service tech's and management. So far, they have done a good job. Started with a warranty repair that was completed 100% and no problems since. This time was a free oil change which sounds simple, however, years ago they spilled oil in the engine compartment, the skid plate fell off when driving away, they left tools lay under my hood area, and the oil cap was on backwards. NOW, things are different and much better! Everything was done correctly with only two minor issues. One, they didn't fully wipe out the plastic drain tray under the filter which allowed for 3 drops of oil to drip on my driveway and there were oily smudge prints on the driver's door area. Minor things considering how everything else was done clean and exact. MT Ford Service has started to earn my trust again.

I have had my vehicles serviced at Mark Thomas for the last eight years. I have bought two vehicles there in the last six months from Mark Thomas both the sales and service have been great. I was helped in getting financed which I didn't think I would get. Thanks to Mark Thomas my credit score is going up. The vehicles at Mark Thomas are very, very good as I have not had any issue with them. Mark Thomas is my go-to for sales and service. You will be treated right there.

Friendly, affordable, done in a timely manner. I love mark thomas. Always very upfront and honest

The place is nice and clean. The staff is great to work with, friendly and kind. Buying a used F350 superduty was made easy and stress free.

This is definitely my go to dealership for Ford Trucks when shopping for new and used vehicles

I recently took my 2023 Ford Bronco Sport into Mark Thomas Ford for oil change and tire rotation. Excellent service department. Everyone kind and professional. Wait time was great. I highly recommend this dealership.

The staff is very good, they take great care of your service you come in for. They are very friendly!!

I can not recommend this dealership for people buying out of state and not able to view the vehicle prior to purchasing. I asked for documentation of any damage or issues and they neglected to mention the hood is so out of alignment on my 2023 Ford Raptor I am concerned now that it may have been in an unreported accident. Also there are items that do not work like the lane keeping system so this is sad especially that I purchased from a ford dealership and they are suppose to do a very good inspection before they sell it. So now I assume I will be stuck with a body shop expense and potentially news that this vehicle was in an accident and not disclosed to me as well as a Ford repair for the lane keeping system which will not be cheap due to this truck just being out of warranty. The sales team was very patient and worked with me from out of state so I do appreciate that but at the same time they knew the hood wasn't aligned and didn't send pictures of that and has some issues so for that I think this was very poor and could be a legal case if I do find out it was in an accident. I am waiting to take it in when I have time due to just having a new born baby.

Love this dealership!! They always go the extra mile for their customers. We live 20 miles away but come there because of the people.