Reviews
Steve and the staff made our buying experience fantastic.
Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.
Steve and the staff made our buying experience fantastic.
Steve and the staff made our buying experience fantastic. They were able to get our deal done quickly and get us back on the road. I would recommend Mark Thomas Ford to anyone looking to buy a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chad, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Truck had some issues, but the dealer corrected the
Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.
Truck had some issues, but the dealer corrected the
Truck had some issues, but the dealer corrected the issues to my satisfaction, and provided a loaner vehicle. Overall, a good experience. Would consider buying from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repairs and service are top notch,service made phone
Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly
Repairs and service are top notch,service made phone
Repairs and service are top notch,service made phone contact during process.Towing and Repairs were at no cost due to warranty,and service was done quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My Ford truck's battery died after 9 years.
My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.
My Ford truck's battery died after 9 years.
My Ford truck's battery died after 9 years. I was able to get a new one the same day I called Mark Thomas Ford. The lady, Jackie, who schedules the work, helped me save $20 on the new battery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mark Thomas Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
We shopped at other Ford dealers, but this one by far
We shopped at other Ford dealers, but this one by far provided the best service.
We shopped at other Ford dealers, but this one by far
We shopped at other Ford dealers, but this one by far provided the best service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Jeff picked the perfect SUV for us.
Jeff picked the perfect SUV for us. It can maneuver in parking lots with ease, the electric driver's seat raises and lowers so that it is comfortable to drive for both my husband and I. Plus, Jeff, our salesman was a delight to work with. I have always hated dealing with car salesman but he was great. At 72, I'm a Ford girl now, lol.
Jeff picked the perfect SUV for us.
Jeff picked the perfect SUV for us. It can maneuver in parking lots with ease, the electric driver's seat raises and lowers so that it is comfortable to drive for both my husband and I. Plus, Jeff, our salesman was a delight to work with. I have always hated dealing with car salesman but he was great. At 72, I'm a Ford girl now, lol.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Went there just to look and thay gave me a price I could
Went there just to look and thay gave me a price I could not turn down. Now I have a wonderful new truck.
Went there just to look and thay gave me a price I could
Went there just to look and thay gave me a price I could not turn down. Now I have a wonderful new truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
JACKIE SERVICE ADVISOR THE BEST:):) THANK YOU JOEY FOR
JACKIE SERVICE ADVISOR THE BEST:):) THANK YOU JOEY FOR WORKING ON MY CAR. MARK THOMAS FORD ROCKS#1
JACKIE SERVICE ADVISOR THE BEST:):) THANK YOU JOEY FOR
JACKIE SERVICE ADVISOR THE BEST:):) THANK YOU JOEY FOR WORKING ON MY CAR. MARK THOMAS FORD ROCKS#1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Told them I wanted to trade my car in on one in better
Told them I wanted to trade my car in on one in better condition and let them know mine needed work. When I got there they pretty much accused me of being a liar saying I told Thomas my car was in mint condition saying I wanted one with less miles. They said they wouldn't give me more than 4k for it so I left. Thomas texted me on way home saying my car needed 4k in repairs and would split the difference with me and asked me to come up with 2K more to FIX the car I was trading in! So I took my car to get it repaired and they are fixing in up for $1800 so these guys were rude, called me a liar, and downright unprofessional. NEVER do a trade in with this group. Too many other dealers that will treat you better in less than ideal situations. BTW I'd check their's out very carefully as I wasnt thrilled with its performance.
Told them I wanted to trade my car in on one in better
Told them I wanted to trade my car in on one in better condition and let them know mine needed work. When I got there they pretty much accused me of being a liar saying I told Thomas my car was in mint condition saying I wanted one with less miles. They said they wouldn't give me more than 4k for it so I left. Thomas texted me on way home saying my car needed 4k in repairs and would split the difference with me and asked me to come up with 2K more to FIX the car I was trading in! So I took my car to get it repaired and they are fixing in up for $1800 so these guys were rude, called me a liar, and downright unprofessional. NEVER do a trade in with this group. Too many other dealers that will treat you better in less than ideal situations. BTW I'd check their's out very carefully as I wasnt thrilled with its performance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They always go above and beyond.
They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle!
They always go above and beyond.
They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car