Reviews
Sales representative and Finance representative very
Sales representative and Finance representative very knowledgeable and customer focused. Technology utilized for sales and financial document reviews and signatures was outstanding. Also, in my ongoing utilization of this dealership's service department, I would rate the service department as outstanding with a strong focus on the customer. I will continue to utilize the dealership for any maintenance and/or required service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a vehicle from their pre-owned lot.
I bought a vehicle from their pre-owned lot. They said it was "Blue Certified". Within two weeks and 250 miles of driving it I got a check engine light. Turned out to be a bad catalytic converter. I'm having a hard time believing they went over the vehicle and didn't know. The delership offered to repair it for an additional $1896 calling the catalytic converter a "wear item" that isn't covered by their warranty. If Dean Sellers has wronged you too. Your best bet is to file a complaint with the Michigan attorney general so they'll look into this dealership's business practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience at Dean Sellers Ford buying a
I had a great experience at Dean Sellers Ford buying a used Ford Escape with the help of Ivan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Toby is great to work with and always pleasant.
Toby is great to work with and always pleasant. I will ask for him again. Can you change this email to Peggy48098@yahoo.com
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like Dean sellers for their service department always
I like Dean sellers for their service department always have great service department friendly work with you. I do not like their dealership when it comes to buying a car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This dealership is by far the best in the country, You
This dealership is by far the best in the country, You can trust what they say very honest. My salesman is the finest I have ever dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!
Ivas was super helpful and knowledgeable, would
Ivas was super helpful and knowledgeable, would definitely recommend him and the dealership to anyone interested in buying a new or used ford or any car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Professional Sales Representative, understood exactly
Professional Sales Representative, understood exactly what We wanted. Shared some viable options that We were not aware of. Sales Rep made overall experience seamless & enjoyable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dean Sellers is great!
Dean Sellers is great! They picked up my car snd took it in for service, then delivered it back. I was kept posted snd it was completed very timely. Professional and friendly. Keep doing what you’re doing Dean Sellers. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Only place I go not only from sales (Ryan) all the way to
Only place I go not only from sales (Ryan) all the way to service especially with Briana. She knocked it out of park! Always greeted with a smile but always treated with respect. Thank you. Jan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!