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Dean Sellers Ford

(859 reviews)
Visit Dean Sellers Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (866) 473-1149 (866) 473-1149
Used (866) 473-1146 (866) 473-1146
Service (866) 473-1150 (866) 473-1150

Reviews

(859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dean Sellers Ford from DealerRater.

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The service team at Dean Sellers is terrific.

The service team at Dean Sellers is terrific. I brought my Escape in for an oil change and explained I needed to get in and out quickly to get to work. Not only was the service quick but they also took care of my recall item and washed my car while I was there! I appreciate them and recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Suzanne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

I have purchased several new and used vehicles from or

I have purchased several new and used vehicles from or through Dean Sellers Ford and I have always been pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

The purchase of my auto was easy and quick.

The purchase of my auto was easy and quick. John Whitfield had all the paperwork completed before I got there . That made things go very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Custom service is still a priority.

Custom service is still a priority. Having dealt with this dealership for over twenty years I find no reason to change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Customer

Roger Hutchins is the reason I came to this dealership, I previously bout and referred 13 vehicles through another Ford dealership I will not name however Rogers enthusiasm and overall disposition and his exemplary customer service is what won me and my business over! Hats of to Roger and the whole crew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Dave, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

I love this Dealership.

I love this Dealership. They have been so very helpful and kind. They helped me with my old lease into my new lease. I got to order the truck of my dreams and with the Help of Roger, I can't think him enough. Roger was on top of my order the entire time and did a wonderful job for me. I will never go any where else to get my trucks. GreT job Dean Sellers and Happy Holidays to you all. Linda LaRowe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Dean sellers in the best place to get a vehicle. Roger was the best to work with. It made it so eay foe me as i have a hard schedule to work around. He has a caring heart and would do anything to help you get the best deal. Necer go anywhere else. Make sure you ask for rodger

Monty Velez is my favorite service advisor, he is very

Monty Velez is my favorite service advisor, he is very good at listening and offering options. And he makes certain the work is done to satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mimi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Dean Sellers Ford Service

Always have had super service both with buying and servicing our Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Edward, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Seem to be very customer focused in both the sales and

Seem to be very customer focused in both the sales and service areas of the Dealership. My salesman takes whatever time is needed to get me comfortable with my vehicle choice and then the process for getting me into my vehicle. The service department takes the necessary time to explain the service and elapse time that is estimated for completion. They have repeated in beating their time estimates and getting my vehicle service completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

tdelon64@gmail.com

Excellent service with very helpful staff. I would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tim, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!