Port Jervis Automall

Got a car from there i had the warranty on it so i was within my limit i needed a motor. Got the motor i decided to back to them for my oil changes since they helped me a lot. On the second oil change they told me i have a pin hole in my oil pan. And it is not covered its going to be 700.00 called my mechanic it's going to be 364.00 and that is also with a oil change. Then when my husband went there to talk to them and told them what my mechanic gave us as a price. He was told the mechanics make 200.00 a hr.And just to make it worse my husband was there for 2 hrs. I have seen the one manager one day at my job he told me if my car isn't in and out in 1 hour for an oil change it's free. NEVER WILL GO THERE AGAIN

Friendly and helpful staff. Met my needs and made the buying experience a true pleasure.

The experience with Megan and Steve was fantastic and they were very professional, understanding , patient , and treated me like family .

I bought my 2022 Jeep Renegade from this Dealership - a very pleasant non pressured experience. A month or so before my 5000 mile service was due - I received a courtesy reminder. I called the service department with some questions and spoke to Meghan. I have spoken to Meghan a couple of times with an extent of questions. Both times she takes the time to listen to my concerns and questions - she never comes across as if I am taking up her time- never rushing me off the phone. She gives excellent communication, very precise in explanations, giving me clear expectations and understanding. I am very comfortable speaking with her and having my service completed by this dealership. They took my car on time - not a long wait to have it done at all. She showed me where the waiting room was - offered me soft drinks and snacks while I waited. A very clean facility and very clean and comfortable waiting room. It just underscores the fact that I picked the right dealership. Everyone I have dealt with so far from sales to finance to service have been nothing less then courteous and professional. I very much appreciate the staff here. Thank you PJAM!

Great service and 10/10 recommendations. Anthony and Larry are great people to work with they are very good helper and do anything in possible to help get a car. Thank you -J

Steve was very courteous and professional. Tech very professional and kept vehicle clean, even in snowy weather. Love that everyone has a genuine smile and always friendly.

Megan Fitzpatrick was very helpful, made an effort to put my new warranty into the system. Informed me of the work that was done good job!

Very happy that the whole process went smoothly all questions answered making my first car buying very easy I live my new truck

Fast and friendly service. The service team was very accommodating! All of my questions and concerns were answered. Follow up was unexpected and appreciated.

I am always satisfied with the service advisors as they are able to schedule me in and they are always professional.