Reviews
Ben and Brian are amazing people!
Ben and Brian are amazing people! I truly enjoyed this experience. This is the second vehicle purchase from BG Auto Sales, top rate customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grace and the people at Bowling Green Auto Sales were
Grace and the people at Bowling Green Auto Sales were great. Very helpful and responsive. They said any issues with the vehicle would be addressed, so I had no worries. They did a great job detailing the vehicle! I Highly recommend. The only issue with the vehicle I purchased was that it came from the Carey Ohio Ford dealership, which is under common ownership. The vehicle was inspected there and they either did not find or did not disclose that the rear window had two broken clips. I noticed this the day after purchase due to driving it home in the rain and seeing that water leaked inside the vehicle. After trying to contact the owner for three weeks, he would not work with me on a fix at all and said it is “sold as is”. I strongly suggest having any vehicle inspected by a third party.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ryan, thank you for your review. We’re glad you found Grace and the Bowling Green Auto Sales team helpful. We’re sorry that your entire experience did not meet your expectations. Our team followed all standard procedures and worked diligently to serve you. We appreciate your feedback and will consider it internally as we continue striving for excellence.
Wonderful salesman.
Wonderful salesman. So kind and helpful. Always has a smiling face. Loved doing business. Thank you so much for helping me get into my amazing 2012 town and country. Would definitely recommend him to a friend or family member.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We love that you enjoyed doing business with Bowling Green Auto Sales. We look forward to serving you in the future.
Very easy working with the Bowling green auto team and
Very easy working with the Bowling green auto team and Brian. Made us feel comfortable and explained everything in detail during financing. Would highly recommend Bowling Green Auto
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are thrilled you had a good experience at Bowling Green Auto Sales and felt comfortable doing business with us. It really means a lot to our team to know we're hitting the mark. We're always here to make your experience even better, and we look forward to serving you again soon!
Excellent customer service by Ben and the entire team at
Excellent customer service by Ben and the entire team at Bowling Green Auto sales. Thank you, Asante sana, Danke, Zikomo kwa mbiri.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to help you with your Subaru purchase. We always say, we don't just sell cars we make people happy!
Ben is an asset and very professional, he is a salesman I
Ben is an asset and very professional, he is a salesman I will recommend to all of my friends and Family. Mark made sure I was comfortable and called to Thank me personally for my visit and to make sure I was satisfied with the service given. Tyson and Bryan, made sure that the financing side was a professional experience. I would highly suggest this dealership for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback and positive review. We are happy to know that you felt comfortable and were satisfied with the service you received. It really means a lot to our team to know we're hitting the mark. We're always here to make your experience even better, and we look forward to serving you again soon!
Disappointed.
Disappointed. I made an appointment to see and drive a specific car on their lot, which was almost 3 hours away from me. I was running a little late, and they even called to check that I was still coming when I was about an hour away. When I arrived, someone else was test driving the same car, and they ended up buying it right in front of me. It is my opinion that, since they knew I was coming, I should have had preference over a walk-in customer. They were apologetic, and the car was as advertised, but I still think this showed bad business practices. 6+ hours of my day (and a tank of gas) wasted.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We truly value our customers, and we understand how frustrating it can be when things do not go as planned. Please know that we are looking into the the issue you mentioned. We strive to meet all of our customer's expectations. We would love the chance to make it right. If you are open to it, please feel free to reach out directly at 419-352-2553 so we can discuss a solution that will work for you. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Brian and the team make the purchase of my dream vehicle
Brian and the team make the purchase of my dream vehicle a reality his Communication was great at every point I cant believe how smooth everything went thanks to the team of professionals.my husband told them he is next .we are so happy we choose bowling green auto sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! It was our pleasure to serve you and we are thrilled we were able to get you into the vehicle of your dreams. We look forward to serving you and your family again.
Our total experience with Bowling Green Auto Sales was
Our total experience with Bowling Green Auto Sales was excellent from beginning to end. We appreciated the great care in deciding on what vehicle would best fit our needs. We worked directly with Mark & Tyson. Both were professional, kind, courteous and communicated well. They definitely are a 5 star service and I would refer anyone to their dealership Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are thrilled you had a great experience with Mark and Tyson. Thank you for choosing Bowling Green Auto Sales. We look forward to serving you again.
I had a great experience at Bowling Green Auto Sales.
I had a great experience at Bowling Green Auto Sales. Mark helped me get my car and my phone all connected and helped me learn about all the buttons in the car. He made it so easy for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review. It was our pleasure to help you with your vehicle and phone. Please feel free to reach out anytime should you have any further questions. Thank you for choosing Bowling Green Auto Sales.
Thank you our goal is to make people happy not just sell a car!!