Brewster Ford

I have to say that this was the best car buying experience that I’ve ever had. After visiting several dealerships in lower WestChester and getting horrible customer service Brewster ford was recommend by a friend. I made one call and two hours later I was sitting in front on Michael Rose. He was very easy to work with, explained all my options, found my that day and made the deal within an hour. I would highly recommend Michael and the Brewster ford/Voltz auto team for the exceptional customer service.

Excellent process from initial outreach to visiting and test driving to purchasing and financing. Tim and Brian were both excellent.

Micheal and the entire team at Brewster Fors were absolutely amazing; as well as entertaining!! The anre extremely honest and reputable! I highly recommend anyone interested in buying a car to visit their showroom!! Great car and great experience!!

Took a while. But my mustang is up and running. New enjine. Stephen and the rest of the crew. Are very pleasant and professional Thanks for getting me back on the road again

Great people and very helpful in the purchase of a new truck thank you guys

I purchased my 2022 Durango from Brewster ford and I will absolutely admit that the process was smooth, Micheal Rose was awesome to deal with and was there for me through the car buying process. After driving 2 hours to get to the dealership where I live I was tired so I really didn’t take the car out for a test drive or spend a lot of time looking at every detail of it, again being in the car driving for two hours took some of my patience to fully inspect the car. Couple days after sitting with the car I noticed two things , 1) the driver window motor makes a sound when closing the window, not really an issue cause I’m sure mopar warranty will fix it, But 2) the top corner of the screen was damaged, I reached out the Micheal and again, he was great about looking into it for me but after checking with his team he said he was sorry but there is nothing they can do to fix it. I guess I was hoping Brewster Ford would take care of it since it was a issue before I got the car and I wasn’t made aware of it, again more my fault for not spending more time with the car and inspecting it. Overall all , great experience buying the car, I love my new car , just make sure you take your time looking over any car you buy there. In fairness to them, they prob didn’t even notice it after they inspected it for sale.

My experience trading in my Rivian R1T for the Mustang Mach E went great. They were very knowledgeable about the car and they really provided a welcoming experience. Michael Rose went above and beyond with helping with my trade in.

BUYER BEWARE!!! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence!

BUYER BEWARE!!! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence!

They were very friendly and answered all of my questions. Made it very easy to buy are truck.