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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great.

They have always been friendly to deal with and willing to make an agreeable deal. I’ve bought numerous vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The A. Crivelli Ford, Inc. Team

Used car

They was nice and courteous. Mr dye is always a fun guy to talk to I love hearing about his car collection. Wendy is very informative on wants going on with your car repair wise

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

Very happy with all services provided.

All my needs have been taken care of in a timely manner. Your staff is always working to make sure I'm happy with the services they provide.They are the best in what they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

Great service all the time

The service center has always been very friendly and knowledgeable and this visit was no exception. My truck was taken care of with quality and quickly. The sales staff, when passing by, will even make sure you ate doing ok as you are waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The A. Crivelli Ford, Inc. Team

Great Customer Service

We arrived to pick up our car from warranty work and found that there was still an issue. They provided us with a loaner car and was very apologetic about the issues and took great care of us as this happened right before closing on a Friday. We were able to quickly get a loaner for the weekend and all was well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

GREAT SERVICE

ease of scheduling (got me in within a few days at short notice) for oil change and tire rotation and speed of service... drop it off in the morning and it was done by the time my work day was done:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review, Andrea. Please come visit us if you need anything else, be it service or sales. Best, The A. Crivelli Ford, Inc. Team

great service

The service was great done in a timely time frame and the people was very nice .and very clean and neat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

good service

The work was done in a very timely manner. The only problem was the people at the sevice desk were not wearing masks as per the sign on the entrence

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care. Best, The A. Crivelli Ford, Inc. Team

Excellent Service

Brought my wife’s car in last minute for inspection and oil change without an appointment. They worked me in and completed everything faster than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

Hopefully fixed this time

This was the second time we had the Escape to the garage for the air conditioning. So far so good! Hope it stays that way!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Donald. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The A. Crivelli Ford, Inc. Team