A. Crivelli Ford, Inc.

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 28, 2020

    We arrived to pick up our car from warranty work and found that there was still an issue. They provided us with a loaner car and was very apologetic about... the issues and took great care of us as this happened right before closing on a Friday. We were able to quickly get a loaner for the weekend and all was well.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    July 23, 2020

    ease of scheduling (got me in within a few days at short notice) for oil change and tire rotation and speed of service... drop it off in the morning and... it was done by the time my work day was done:)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Andrea. Please come visit us if you need anything else, be it service or sales. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    July 15, 2020

    The work was done in a very timely manner. The only problem was the people at the sevice desk were not wearing masks as per the sign on the entrence

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take c...are. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    July 15, 2020

    The service was great done in a timely time frame and the people was very nice .and very clean and neat

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    July 1, 2020

    Brought my wife’s car in last minute for inspection and oil change without an appointment. They worked me in and completed everything faster than expected.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The A. Crivelli Ford, Inc. Team

  • 4.0 out of 5
    June 30, 2020

    This was the second time we had the Escape to the garage for the air conditioning. So far so good! Hope it stays that way!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words, Donald. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendati...on as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    June 24, 2020

    Quick service on a recall. Got an appointment within a week, and added The Works. Service department was very helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    June 23, 2020

    I have the best experience every time I go. The personal in the service department are great and friendly. They work really hard to provide me with a great... experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    June 10, 2020

    They were ready for my car at the appointment time, got the work done quickly, had a nice clean cool place to wait while it was being serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Sandra. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as... well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The A. Crivelli Ford, Inc. Team

  • 5.0 out of 5
    May 31, 2020

    Scott was very helpful and not pushy at all. Was very helpful with finding the right vehicle and helping with the purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Scott and our team were... helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The A. Crivelli Ford, Inc. Team

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