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Nissan Of North Olmsted

(1,645 reviews)
Visit Nissan Of North Olmsted
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 11 awards
2023 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(1,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan Of North Olmsted from DealerRater.

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Jason Rocks!

Very pleasant experience. We did the key drop the night before and thought the repair would take most of the day. Jason called before 10:00 to tell us the Rogue was ready for pickup. Thanks Big Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Making it Right

This was a return trip to address a scraping noise in the front end. The first visit identified that the shields on the exhausts were lose and needed to be tighten. The problem persist, which sent me back to the dealer. This time problem was in the front wheel where hardware needed to be tighten. To make it right on the return trip, they cleaned up my battery cable connections at no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very successful with all problems solved.

I have been a customer of Nissan of N. Olmsted for over twenty years. I have purchased two Nissans from your dealership and will buying a new Nissan in the future. The main reason I like Nissan of N.Olmsted is because of your outstanding service department. Brooke and Trevor are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Buying my first car!

My experience buying my first vehicle at Nissan of North Olmsted was fast and thorough thanks to Robert Hurtos! Also, Justin Sandahl in the financial area was very nice and explained everything I was signing . I love my new car! Thank you for helping me make the experience memorable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service department was very helpful. Got the car in and...

Service department was very helpful. Got the car in and completed the job very quickly. I had some questions afterward and James took the time to discuss it with me. Only problem is hold time when calling to schedule the appointment, took forever....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I came to Nissan North Olmsted to lease a new vehicle....

I came to Nissan North Olmsted to lease a new vehicle. Ben was very helpful and knowledgeable. He listened to what I needed and was able to answer any of my questions or concerns. I left with the Nissan Rogue I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Organized and Friendly

Every time I go in for service, I am greeted with a friendly "hello". I also know that the service department will not sell me a service my car does not need. The service reps are organized and get me in and out of the door quickly. Very happy with my last visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic Experience

Nissan of North Olmsted is a great place to visit.I drive 20 miles out of my way to go there because of Mike and his people.Great place to get my car service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

all I expected was done

very professional service, job done well in good time in time of the corona virus situation. The safety guidelines appears to be followed. Will come back again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service visit

Always enjoy coming to the dealership...friendly, no B.S., helpful. Thanks very much for being consistent and pleasant to deal with. It makes a difference and is appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.