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Mercedes-Benz of North Olmsted

(1,547 reviews)
Visit Mercedes-Benz of North Olmsted
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–5:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 771-9480 (888) 771-9480
Used (888) 778-4340 (888) 778-4340
Service (888) 791-6963 (888) 791-6963

Reviews

(1,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Olmsted from DealerRater.

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This dealership has REALLY GREAT Customer Service!

This dealership has REALLY GREAT Customer Service! All members work as a TEAM to answer any questions and complete the deal! I was particularly impressed with Willie when I inquired about a vehicle. He emailed me a Personalized Video of everything on the exterior and Interior! He was in constant contact with me answering any questions I had. Further, if he didn't know the answer, he contacted the right person who could answer my question. A special "shout out" to Steven Aylward who worked on his day off to help "finish" the paperwork! My purchase of the vehicle went well and I would highly recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a car from Willie Daegen and he was

I recently purchased a car from Willie Daegen and he was wonderful to work with through the process. He spent months with my family trying to find the right vehicle until we found the perfect SUV. He is personable, professional, and great at communicating. Work with Willie when you go to Mercedes Ben North Olmsted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership with a great staff.

Great dealership with a great staff. Very nice and welcoming people all around. I worked with Wael and we spoke a few times before I went to the dealership. I had everything worked out with a preapproval. While on my way to the dealership to pick up my new car my bank notified me they would no longer approval my deal. I explained this to Wael and he told me very confidentially , “We will get this deal done no worries” Sure enough we got it done with no problem at all. Wael even came down to the bank to help me get through the line faster! Great man, Highly suggested! Go see him for your next Mercedes you won’t regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Barry was an amazing car salesman!

Barry was an amazing car salesman! He was very attentive, patient and informative. I appreciate him for taking his time with me. He made sure I was happy throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience ever.

Best experience ever. Barry was excellent. From the time we walked in until we drove away in our new Mercedes Coupe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am so thrilled that I purchased a GLC Mercedes Benz

I am so thrilled that I purchased a GLC Mercedes Benz Coupe which is known for it’s luxurious reliable high ranks brand SUV car. I for most want to thank Barry Sisler for his genuine personality and very knowledgeable how the state of the art Mercedes’ Benz is made of it’s durability and performance. Barry Sisler is thee best influential seller for Mercedes’ that I had the pleasure of working with to satisfy my taste for the Benz. Lastly, I would like to thank Destiny Smith for having so much love and patience for going over the technology piece for the Mercedes Benz. I will like to thank Barry and Destiny for being apart of my journey for purchasing my dream car. Thank you again The Mercedes Benz Family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Barry is a great sales person.

Barry is a great sales person. He echos the dealer's easy going demeanor. This is my third Benz from MBZNO and I've never felt pressured. I'm pretty prescriptive in what I'm looking for, and Barry and team have always met my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Barry is absolutely amazing we have dealt with him for

Barry is absolutely amazing we have dealt with him for several car purchases now and would deal with no one else! He goes above and beyond and truly cares about his clients!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mercedes of north Olmsted is a great dealership and my

Mercedes of north Olmsted is a great dealership and my salesman Barry was very helpful with the purchase of my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mercedes of North Olmsted (including my sales person,

Mercedes of North Olmsted (including my sales person, Barry Sisler) provided a phenomenal buying experience in every respect. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.