Reviews
Great Service
Dave L. in the service department was very friendly and acknowledgable. He took the time to exlpain other services that were needed at the time of my oil change without pressure. Grade A customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to give us a great review, Homer! We aim for 100% customer satisfaction and I am happy to hear that Dave gave you such a great experience at our dealership! Feel free to contact me or visit us again if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Quick responses.
I liked the openness of the process and the staff was very friendly. Also, I really like the ability to track the status online and to text the service manager for updates vs. calling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for writing this feedback and for the great rating, James! It's always our goal to provide our customers with a friendly and hassle-free service experience and I am pleased that everything went well for you on your last visit. Feel free to come back if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Great Service
Martial was upbeat, funny, and made us comfortable with our purchase. He and several other employees had to stay after closing time to help us. I know how important it is to get home to your family and I appreciate you all staying to help us with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your great review Amanda! It is great to hear our team was able to provide you with a wonderful buying experience! We always do our best to make sure all of our customers leave with the right best service provided and I am glad this was the case for you. Thank you for doing business with us. Please let me know if we can assist you further. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Great Customer Service
The work was completed sooner than anticipated. The service department listens and really cares about the customers needs. 5 star service!! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this great review, Richard! I am delighted that our team was able to provide you a swift and hassle-free service you well deserved on your last visit. Feel free to come back if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Great service; very fast
Great service. Very fast. Was able to fit me in. Everyone was extremely nice and professional. Love the car wash and was even escorted out to my car when I left!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to give us an amazing review, Joan! We aim for 100% customer satisfaction and I am happy to hear that you had such a great experience at our dealership! Feel free to contact me or visit us again if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Great experience
Everyone was very helpful in getting a vehicle that met my needs and budget. They went above and beyond. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hilda, thank you for writing this marvelous review and giving our dealership such an excellent star rating! It's great to hear our team went above and beyond your expectations and provided you with a positive experience. We train our staff to be experts at their position and I am happy that you were able to recognize it. Feel free to contact me or visit us again if there's anything else we can do for you. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Great service
The waiting area was nice and the staff were very friendly, as usual. Its has always been a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us, Davie. Our team is dedicated in providing a welcoming and comfortable service experience to every customer that enters our dealership. I am glad to hear that you were pleased with our customer service and facilities. If there's any other automotive need we can assist you with, please don't hesitate to let me know. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
An amazing sales experience
Marshall is a terrific sales person. My Forte 5 affords a great opportunities to read, study and learn new features. It took me 4-5 nights reading to consume the 590+ page online user manual. Marshall was able to answer every question I prepared, we laughed at a few of them together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review and great rating, John! Our staff is well trained in providing nothing but the best customer service all the time and I am glad to hear this was given to you by Marshall during your stay. Thank you for doing business with us. Feel free to contact me or visit us again should you need further automotive assistance. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
Best experience ever
Best we were ever treated buying a car,sales person was caring from the start found just what we were looking for, had us driving it in about 10 min
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us, Christa! It's one of our goals to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Should you need further automotive needs, please do not hesitate to contact let me know. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com
great service friendly staff
very good service very friendly staff dave did a great job repairs done in a timely fashion very easy doing business with very friendly service family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review and rating, Mark! We aim for 100% customer satisfaction and I am pleased to hear that everything went well for you on your last visit. Feel free to come back if you have any further automotive needs. Best, Eric Halleen | President/GM | ehalleen@halleenkia.com