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Scranton Dodge Chrysler Jeep RAM

(378 reviews)

Reviews

(378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scranton Dodge Chrysler Jeep RAM from DealerRater.

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Scranton Dodge Experience!!

Recently purchased a new vehicle from Scranton Dodge..We were extremely satisfied with the total experience.The employees were very friendly and the salesman (Rich Fissler) was both knowledgeable and thorough..Mr. Fissler is an asset to Scranton Dodge..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership

I couldn't have found a better place to buy a new vehicle. The staff was outstanding in finding the perfect truck at the perfect price. Thank you Scranton Dodge and Richard Fissler.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jeep Replacement

Inquired online about a 2005 Jeep Grand Cherokee that was for sale to replace my 1999 Jeep Grand Cherokee that started having engine issues. About 5 mins. later I received a phone call from Rich that the vehicle had been sold already. We talked about my situation and he was interested in helping me find a replacement vehicle. After our conversation, I looked around for about a week at other dealerships and ended up back at Scranton CDJR. I ended up purchasing a 2015 Jeep Compass Latitude. Great Experience! No pressure or stalking by the sales personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchasing 2014 Dodge Dart

I recently purchased a used 2014 Dodge Dart on (3/9/15) I must say it is better than any other dealerships I have been to. I was looking for cars and found one at other dealerships that were comparable to this one. I was questioning wether one from Scranton Dodge was the one or one from Bob Weaver in Pottsville. I'm 100% with choosing Scranton Dodge. First it was cheaper and I got a newer model than Bob Weaver offered. They were willing to work with me unlike Bob Weavers, they would not lower any price at all.100% recommend this dealership nice group of workers and wonderful cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very happy!

Rich was extremely friendly and had outstanding people skills. He made me feel comfortable and relaxed. I did not feel like I was pushed into purchasing a vehicle. He did everything he could to get me what I wanted. His service was outstanding! He called me to follow up on how everything was going with me vehicle... which I was very impressed with. I would recommend him and the dealership to anyone. I am 100% satisfied with the service I received from Rich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car purchasing experience of my life!!!

Kevin Moylan is a very caring, compassionate and patient person with great salesmanship. He is very knowledgeable and skilled in his industry. Kevin is very eager to meet the needs of the customer. The whole experience from phone calls to the meeting was amazing! I look forward to doing business with Kevin in the future and highly recommend him for anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely wonderful!

Rich was great to work with and made the overall experience an amazing one! He was in contact with us before coming up to look at my vehicle and knew his stuff! He did an awesome job to make sure everything worked out and I walked out with my new Jeep! I would definitely recommend this dealership and salesman to anyone in the market for an overall awesome experience, great deals, and awesome vehicles! Thanks to everyone who made it such a great experience and will most definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

dream come true

Kevin moylan and Scranton dodge went above and beyond any expectations I had. Kevin was never pushy..took time to answer my questions and did everything he couldve done to get me in the truck I wanted. Kevin is an asset to the dealership, to the manufacturer, and to the buyer. I couldn't ask for anything more. At 1 point they were going to drive out of state to find the truck I wanted at the price I wanted. They out performed other dealerships in the area by a mile. I'd highly recommend Scranton dodge and specifically kevin moylan to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience!

I came to the dealership with low expectations that I would actually take home the Jeep I was looking for. I had been looking at different dealerships here and there for a while, so I wasn't expecting anything special with this one. I spoke with Rich prior to my visit about two Jeeps I saw on the website. When I arrived at the dealership, he had everything ready to go. There was no pressure added to buying the vehicle; it was a very laid back process. Rich was very honest and knowledgable about all aspects of the vehicle, and did a great job as far as price on my trade in vehicle as well as the vehicle I purchased. He and his partner actually stayed after hours, so I could take the Jeep home that evening. Overall, my experience with Rich and Scranton Dodge was wonderful. I took home the Jeep I wanted, for the price I wanted. Rich was a great salesman & I would recommend him to anyone! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

awesome time

Kevin went above and beyond for me on a busy day to make sure I got the car that I wanted with the features I wanted for the price that I needed. I walked in and had an incredible experience from the start to the finish! Thanks Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.