[{"id":345782,"personPtyId":37147287,"firstName":"Phil","lastName":"Santiago","titleText":"Sales Professional","shortBioText":"Phil joined our team in March 2003, and has been industry since 1995 throughout the east coast. He has provided great customer service and sales proficiency across multiple brands as a sales professional. He was born and raised in NJ, speaks both Spanish and English, and is excited to help you find the perfect vehicle!","emailTxt":"psantiago@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/5108e3d7861d.jpg","drDealerId":12472,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":260758,"personPtyId":37847929,"firstName":"Jim","lastName":"O\"Malley","titleText":"Sales Professional","shortBioText":"Jim joined our team last summer and has quickly proven to be a great salesman! He lives with his wife Ashley and their 2 Bichon Frise fluff balls. They also have 2 beautiful children and enjoy spending time as a family.\r\nJim enjoys the outdoors and is an avid Notre Dame fan. You'll know when Jim's phone rings because it plays the Notre Dame fight song! His Ram has the fighting Irishman affixed to his rear window.","emailTxt":"jomalley@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/78ea85a7bfb3.jpg","drDealerId":12472,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":221674,"personPtyId":39040958,"firstName":"Richard","lastName":"Fissler","titleText":"Sales Consultant","shortBioText":"Richard is a proud military veteran who joined our team in June 2014. He has been in the industry since November 2001 and has provided excellent customer service and sales proficiency as a Chrysler product specialist. Richard looks forward to helping you find the perfect vehicle to fit your needs!","emailTxt":"rfissler@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/90eb52dd38d6.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1004572800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483619,"personPtyId":37870409,"firstName":"Eric","lastName":"Fumanti","titleText":"Internet Sales Specialist","shortBioText":"Eric is from a family of car people! Both his father & brother work in sales and have been very successful in providing excellent customer service. Eric is well versed in internet sales and enjoys the challenges of finding the perfect vehicle for his customers. He is energetic and his enthusiasm brightly shines through in everything Eric does.","emailTxt":"efumanti@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/d4e39c6de1b5.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1451606400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":82034,"firstName":"Mike","lastName":"McConkey","titleText":"Business Manager","emailTxt":"mmcconkey@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mtpompey/27c58a51-63c9-42da-abb4-ec80d70e0ce2.jpg","drDealerId":12472,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":260760,"personPtyId":37146044,"firstName":"Frank","lastName":"Gouldsbury","titleText":"Business Manager","shortBioText":"Frank joined our team in March of 2014. He worked in the Pompey Automotive Group in their Credit Car Division and was recently promoted to hi s current position of Sales Professional. After excellent performance in both customer satisfaction and sales proficiency, Frank has been promoted to the Finance Department where he works closely with our banking institutions and warranty company to service our customer needs.","emailTxt":"fgouldsbury@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/5fdca90263c3.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":80454,"personPtyId":37156547,"firstName":"Ray","lastName":"Novak","titleText":"General Manager","emailTxt":"rnovak@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":3.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mtpompey/b4d33a92-adea-4458-a6e8-f96bbe6a91b0.jpg","drDealerId":12472,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483632,"personPtyId":39068050,"firstName":"Josh","lastName":"Symuleski","titleText":"Product Specialilst","shortBioText":"Josh is new to car sales but has an excellent customer relationship background from his many years in the cell phone industry. His personality is very positive and energetic and he has received rave reviews from every customer he has worked with. You'll find him to be a refreshing alternative to the typical car salesperson!","emailTxt":"jsymuleski@dodgechryslerjeep.net","combinedEmpAvgRatingNbr":3.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/f10b196f32c5.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":478710,"personPtyId":37165153,"firstName":"John","lastName":"Epp","titleText":"Sales Manager","emailTxt":"johnepp@dodgechryslerjeep.net","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12472,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":112576,"personPtyId":39036184,"firstName":"Bill","lastName":"Adams","titleText":"Sales","shortBioText":"Bill has been with the Pompey Automotive Group for over 30 years, providing great service to generations of car shoppers in NEPA. Bill has a wealth of automobile knowledge and is Chrysler Master Certified. He looks forward to helping you on your shopping journey to find the perfect vehicle to fit your needs!","emailTxt":"waadams60@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/f966ed9d471f.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"465436800","industryStartDtUtc":"465436800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":371977,"personPtyId":37152787,"firstName":"Gene","lastName":"Scalese","titleText":"Product Specialilst","shortBioText":"Gene joined our team in September 2008. He has provided excellent customer service and sales proficiency as a Chrysler product specialist for almost 10 years. Gene looks forward to helping you find the perfect vehicle!","emailTxt":"gscalese@dodgechryslerjeep.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/d487a2ab603e.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1220227200","industryStartDtUtc":"1122854400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493310,"firstName":"Chris","lastName":"Matthewson","titleText":"HD Ram Specialist","shortBioText":"Chris \"Skeeter\" Mathewson has joined the Pompey Automotive Group as a commercial sales consultant. In this role he helps clients maintain their fleets along with reducing their fleet operating costs. In addition, he helps them do Business to Business marketing. Chris has over 25 years experience in business development in NEPA in various fields including environmental, hazmat, industrial chemicals, and heavy equipment. Chris is a member of the Anthracite Golf Association, the Scranton Muni Golf Association, and has been a member of the Greater Scranton YMCA board of directors. He attended Dunmore High School and East Stroudsburg State College as well as the 3M sales training school in Virginia.","emailTxt":"cmatthewson@dodgechryslerjeep.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fa2453e3c8ef.jpg","drDealerId":12472,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521646,"personPtyId":31134137,"firstName":"Friendemic","lastName":"Friendemic","titleText":"Support","emailTxt":"reputation@friendemic.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12472,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Scranton Dodge Chrysler Jeep RAM

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 4:30 PM

Scranton Dodge Chrysler Jeep RAM Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 4:30 PM

Tuesday

7:30 AM - 4:30 PM

Wednesday

7:30 AM - 4:30 PM

Thursday

7:30 AM - 4:30 PM

Friday

7:30 AM - 4:30 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2008

Whether you're in the market for a new or used car, truck or SUV, the inventory at Scranton Dodge Chrysler Jeep Ram can'

...

t be beat. From our friendly sales staff to our talented technicians to our dedicated finance team, everyone at our Pennsylvania dealership places a premium on customer experience, and we can't wait to serve you!

"Every vehicle comes with our excusive "PompeyRewards Program". Get special savings & offers!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
278 lifetime reviews. Includes reviews of Scranton Dodge Chrysler Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2018

    I can here with my family and i was looking at cars for my next lease. we had phil and he was absolutely amazing. telling us everything about all the cars... we were looking at and trying to make the price just right. when it is time to come for a new car, i will definitely come talk to him. he helped us out with so much and we appreciate all he did for us!

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    Scranton Dodge Chrysler Jeep RAM

    Hello, Thank you for sharing your feedback about working with Phil to shop for your next lease. We'll definitely be looking forward to your next vis...it!


    Worked with:
    Phil Santiago

    Sales Professional

    (5.0) 19 reviews

    Mike McConkey

    Business Manager

    (4.8) 18 reviews

  • 5.0 out of 5
    October 6, 2018

    Phil was very nice to work with during my process of purchasing a new vehicle. He answered all my questions in a professional manner, was knowledgeable,... and worked on getting me the best deal possible.

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    Scranton Dodge Chrysler Jeep RAM

    Elizabeth, Congratulations on your new car! We're thrilled to see Phil was able to thoroughly assist you with making such an exciting decision. We w...elcome you back! Please let us know if we can do anything else for you.


    Worked with:
    Phil Santiago

    Sales Professional

    (5.0) 19 reviews

  • April 15, 2015

    Service staff was extremely knowledgeable, friendly and honest. They immediately put my mind at ease and clearly explained everything they were doing.... I would recommend Scranton Dodge Chrysler Jeep RAM without reservation.

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    First time buyer here, having a family friend mechanic who rebuilds cars, i've driven salvage title cars for years, and so never had to enter a dealership... until now...the past few weeks have been pretty stressful with trying to find a great vehicle to fit my needs and budget, i spent many days in and out of several dealerships in the NEPA region, and have found far too many unprofessional people who just didn't have that kind and friendly, personable but professional attitude...i walked into this dealership on a very busy saturday and met josh, he was polite and professional and engaging, he offered a good deal of information and answered questions, then a test drive...after all was said and done i walked away a very happy customer! love my new car and my experience here. Will definitely recommend to any car shopper! thank you!

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    Scranton Dodge Chrysler Jeep RAM

    Hello, Congratulations on your very first new car. It is always exciting to have a fresh new ride. It was great doing business with you, and we'll ...be sure to let Josh know about your shout-out. Please reach out to us if we can assist you in anything else, and we wish you the best.


    Worked with:
    Josh Symuleski

    Product Specialilst

    (3.7) 7 reviews

  • 5.0 out of 5
    October 4, 2018

    I took my recently purchased Durango in on two different occasions, once for a recall and once for an oil change. Both services were done in less than... an hour and they were busy. Jessica is great!

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    Scranton Dodge Chrysler Jeep RAM

    We also think Jessica is amazing and will be sure to thank her for her great service. Thank you for taking the time out of your day to review us! We a...ppreciate it!

  • 4.8 out of 5
    October 1, 2018

    I recently purchased the all-new 2019 Ram 1500 Limited from this dealership. I cannot say enough about the professionalism and kindness extended towards... me throughout the entire process. I mean, I know it's their job to be professional and kind, but these guys went way out of their way for me. I had the pleasure of working with Phil Santiago who literally jumped hoops and climbed mountains for me to make sure I got everything I wanted. He made himself available 24/7 by giving me his cell phone number and texting back and forth with me about the details of the sale so we can get it finalized. Phil is a kind, carrying and VERY patient person. He provided outstanding service and I can???t thank him enough for working extra hard for me. It???s hard to come by someone who has been doing their job for 20+ years and isn???t burnt out. Phil bring passion and energy to the job every day. I can't thank him enough for all of his help. I also worked with the manager, John, and Owner, Dave, both of whom are a class-act gentleman and the sale would have been impossible without their help. I highly recommend Phil and all of the team at Scranton Dodge. It was a very good car-buying experience and I already plan to get my next vehicle here. (Phil, I'm keeping your cell phone number! Ha!)

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    Scranton Dodge Chrysler Jeep RAM

    Dylan, Congratulations on your purchase! We appreciate your outstanding feedback about your shopping experience with Phil and our team. We will defi...nitely be looking forward to assisting you with any future visits. See you later!


    Worked with:
    Phil Santiago

    Sales Professional

    (5.0) 19 reviews

  • 5.0 out of 5
    September 29, 2018

    I now purchased my second Jeep Wrangler from this dealer. Phil Santiago is an excellent sales rep. He is timely, courteous, and a knowledgeable. Phil sold... both Jeeps to me. Both experiences were exceptional.

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    Scranton Dodge Chrysler Jeep RAM

    Hello Mark, You are a great customer and we are always glad to see you. We appreciate your rating and thanks for letting us know how well everything... went. Please reach out to us if we can help you with anything else, and we look forward to your next visit.


    Worked with:
    Phil Santiago

    Sales Professional

    (5.0) 19 reviews

  • 5.0 out of 5
    September 29, 2018

    Went into Scranton dodge looking to buy a Jeep but I wasn???t sure what model or package I wanted. Frank took his time to make sure I got everything I... wanted in my car and I couldn???t be happier with my jeep

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    Scranton Dodge Chrysler Jeep RAM

    Hello, Thanks for the great review. We will be sure to thank Frank for giving you such a memorable and professional car-buying experience. Let us kno...w if there is anything else we can help you with. Enjoy your new Jeep.


    Worked with:
    Frank Gouldsbury

    Business Manager

    (4.6) 18 reviews

  • 5.0 out of 5
    September 29, 2018

    Loved this location! Kind staff with a ton of knowledge regarding their vehicles. Gave a fair price and I couldn???t be happier with my Ram.

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    Scranton Dodge Chrysler Jeep RAM

    Hello, Congratulations on your new RAM. It was such a pleasure doing business with you. Your rating means a lot to us, and please let us know if we... can help you with anything else.


    Worked with:
    Frank Gouldsbury

    Business Manager

    (4.6) 18 reviews

  • 5.0 out of 5
    September 29, 2018

    I just bought a Jeep Wrangler. What amazing service. They were very friendly, easy to work with, and it didnt take up my whole day.

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    0 people out of 0 found this review helpful. Did you?
    Scranton Dodge Chrysler Jeep RAM

    Hello, Thanks for letting us know that you had such a great experience. It was a pleasure doing business with you, and please let us know if we can ...help you with anything else. We wish you the best, and enjoy your new Jeep.


    Worked with:
    Frank Gouldsbury

    Business Manager

    (4.6) 18 reviews

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