Scranton Dodge Chrysler Jeep RAM

Not a trustworthy place. They take advantage of elderly people. They are very very rude.

I recently visited Scranton on Saturday April 18th for a family event and stayed with my sister in the hill section for the night. (I grew up in Scranton, so I'm there a lot) I was leaving early on Sunday morning April 19th - and decided to stop for gas before my return trip to Harrisburg, where I live. After filling up my tank, I got in the car - and started it up - and the wheel was locked or frozen. It wouldn't move at all. After researching google, chat gpt, my manual - the only option I had left was to call AAA and they ended up having to tow my 2023 JEEP Grand Cherokee to a JEEP dealership - so they dropped it off at your dealership. I was now stuck in Scranton for an extra day and missed work on Monday - nevertheless - I called your dealership first thing Monday morning and the girl who helped me - I forget her name - Jamie, Jeannie, was so very helpful, kind, respectful and told me a mechanic would call to get the story. Leon called me quickly and said - the garage was very busy with other vehicles and that he hoped to get to my JEEP later in the day. Finally at about 4pm - he called me and explained what happened - all computer software issues, vehicle under warranty - but he was great! Kept me in the loop throughout the day, she was wonderful - he was great! I just wanted to say those 2 employees kept me calm and not stressed or worried about my car. You just don't find great employees any more in the service industry ! Thank you ! - Mary Alice Gordon

I dread two things in life: buying a cell phone and purchasing a car or truck. It’s usually a long, frustrating, drawn-out experience. But not this time. Tarrell Lowe at Scranton Dodge Chrysler Jeep Ram completely changed that for me. From start to finish, Tarrell was amazing — kind, patient, knowledgeable, and truly helpful. He made the entire process smooth, stress-free, and surprisingly enjoyable. If you’re someone who normally dreads buying a vehicle, I can’t recommend Tarrell enough. He made purchasing my new vehicle a very positive experience, and that says a lot. Thank you, Tarrell!

Travis was very helpful and informative. He asked what we were looking for and was able to locate a vehicle for us.

Very easy and friendly to deal with no problems. Definitely would recommend Chris M. GREAT GUY.

Jason was great he was very knowledgeable about the new car I was interested in.

Started my buying experience with a phone call and spoke with Bill Adams. Bill is friendly, professional and gave me much information over the phone. I received a trade in price after sending in information about my trade in. Bill got me the figure I was looking for on a new vehicle purchase. Never was there any pressure to make the deal. I purchased the vehicle I wanted for the price I wanted to pay. The entire purchase was easy going and Bill Adams was very informative and professional. I recommend Bill Adams if you want a fair deal.

Great buying experience. No pressure and they work with you . Joey was a great salesman

Very friendly sales staff knowledgeable service staff and close to home provides shuttle service if you want to run your errands while your vehicle is serviced

Great salesman. Very polite, helpful and knew a lot about the truck. Would go back there again.