Scranton Dodge Chrysler Jeep RAM Hours
Whether you're in the market for a new or used car, truck or SUV, the inventory at Scranton Dodge Chrysler Jeep Ram can'
t be beat. From our friendly sales staff to our talented technicians to our dedicated finance team, everyone at our Pennsylvania dealership places a premium on customer experience, and we can't wait to serve you!
"Every vehicle comes with our excusive "PompeyRewards Program". Get special savings & offers!"
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Phil was outstanding. The best car salesman we???ve ever dealt with. He was very understanding of what we were looking for and what we wanted.
Thank you so very much for the kind words! Phil is very popular with our customers and works very hard to delight his customers. I'm thankful he man...aged to do so with you. Happy & safe motoring especially during the Holiday Season. Enjoy your new ride!
I do not like anyone who acted like the owner did when I bought my last one (rude).not there Tunkhannock. great people good service.
Hi, This is Matt Pompey, one of the owners here at Scranton Dodge Chrysler Jeep RAM & Tunhannock Auto Mart. I was very alarmed and surprised when I re...ad your review. Can you please reach out to me so we can discuss your experience at the dealership? I can assure you I will be polite, professional and courteous during our discussion. Thank you. 570-344-1261 Ext 1312. do not go h
Service staff was extremely knowledgeable, friendly and honest. They immediately put my mind at ease and clearly explained everything they were doing.... I would recommend Scranton Dodge Chrysler Jeep RAM without reservation.
Items were added to my bill without being discussed with me first. When I called first thing the next day, they said they would get right back to me.... Instead they waited a day for my contract to go through. ....... A simple apologize would have went a long way. I find what they did to be very deceiving.
Thanks for replying to my private message. I haven't heard anything further but want you to know that your satisfaction is paramount to our team here... at the dealership. If you would like the products in question refunded or adjusted please reach out to me personally and I will address any concerns you may have.
Eric is very enthusiastic, I made several calls to him today. I am traveling over an hour to purchase a recent trade-in. I asked for more photos and Eric... had them e-mailed to me within five minutes. I am also in sales, I understand the commitment to customers is #1 always! Great job Eric! My wife and I will see you soon, looking forward to driving home with our new/used truck. Thank you. Jim and Jody Harder Binghamton, NY.
Thank you for sharing! We will make sure to pass this on to Eric for ensuring you an outstanding visit!
Let's start with my family has collectively purchased 7 vehicles from this dealeryin the last 24 months due to the phenomenal sales team and their attention... to detail. However the service absolutely sucks every time my vehicle went in for service it was a collasal xxxx show. I never experienced such incompetence. The topper was when I brought my vehicle in for two recalls and they wound up breaking my backup camera while doing other service, I was directed to see the service manager and he casually just stated you will need to make an appointment to have it looked at!!!!!! I will never buy another vehicle there again no one should be treated the way I was!!!! They really are a total mess. My recommendation is to go elsewhere. anywhere but there. BTW Bill Adams is awesome and the only reason we tolerated the poor service as long as we did.
Hello, I would like to extend my personal regrets regarding your disappointment with our Service Department and would appreciate the opportunity to d...iscuss this with you in greater detail. Please feel free to reach to me at your own convenience. Thank you. Best, Matt Pompey Scranton Dodge Chrysler Jeep Ram
I have had nothing but bad experiences with my vehicle and taking it there to their service department since buying my Jeep renegade brand new last year.... The second time I brought it for an oil change the person who took my car in or brought it out hit something and didn't tell me or anyone. I noticed the damage when I went out to leave. They did have their body shop fix it. The third oil change I took it for they informed me I needed tires. When I asked why I would need tires when there are not even 15,000 miles on them the girl explained that the don't put good tires on the vehicles because they want the test rides to be smooth and if they put better tires on them it would not be such a good ride. Fast forward to today when I go to have my tires replaces and the tire place 1. Cannot believe Jeep would sell a new vehicle with such low quality tires and 2. The person at the service center who rotated my tires put the lug bits on and stripped them, so now at this point they are aging trouble getting the lug nuts off and advised that they should have changed those the last time I was there. I will not recommend this dealership and definitely not 5he service center to anyone or recommend Jeep itself.
Hello, I am disheartened to learn about your disappointment with our Service Department regarding any damage that may have occurred and the situation... with your tires. Please feel free to reach so that we may discuss your visit in greater detail and address your concerns. I look forward to hearing from you. Best, Matt Pompey Scranton Dodge Chrysler Jeep Ram
I can here with my family and i was looking at cars for my next lease. we had phil and he was absolutely amazing. telling us everything about all the cars... we were looking at and trying to make the price just right. when it is time to come for a new car, i will definitely come talk to him. he helped us out with so much and we appreciate all he did for us!
Hello, Thank you for sharing your feedback about working with Phil to shop for your next lease. We'll definitely be looking forward to your next vis...it!
Phil was very nice to work with during my process of purchasing a new vehicle. He answered all my questions in a professional manner, was knowledgeable,... and worked on getting me the best deal possible.
Elizabeth, Congratulations on your new car! We're thrilled to see Phil was able to thoroughly assist you with making such an exciting decision. We w...elcome you back! Please let us know if we can do anything else for you.
First time buyer here, having a family friend mechanic who rebuilds cars, i've driven salvage title cars for years, and so never had to enter a dealership... until now...the past few weeks have been pretty stressful with trying to find a great vehicle to fit my needs and budget, i spent many days in and out of several dealerships in the NEPA region, and have found far too many unprofessional people who just didn't have that kind and friendly, personable but professional attitude...i walked into this dealership on a very busy saturday and met josh, he was polite and professional and engaging, he offered a good deal of information and answered questions, then a test drive...after all was said and done i walked away a very happy customer! love my new car and my experience here. Will definitely recommend to any car shopper! thank you!
Hello, Congratulations on your very first new car. It is always exciting to have a fresh new ride. It was great doing business with you, and we'll ...be sure to let Josh know about your shout-out. Please reach out to us if we can assist you in anything else, and we wish you the best.