Kelly Mazda

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 15, 2019

    My 2010 Mazda 3 had a dead battery. I called their service and they came and picked up my car and put a new battery in it. They were quick and the price... was reasonable.

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    Came in for service or repair
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  • 5.0 out of 5
    October 21, 2017

    I've dealt with quite a few salesmen in my life but Sean Dolphin has left them all in the rear view mirror. For me, he made the entire sales process,... from beginning to end, so comfortable and explained every detail on the car, that I knew it was the exact car I was looking for. I received a very fair price on my trade in and the final price was one that fit perfectly into my budget. Thanks again Sean and I will highly recommend both you and Kelly Mazda for the professionals that you are.

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    Shopped for a used car
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  • April 1, 2016

    We dealt with Kelly 10 years ago when we bought our Tribute. They were great then and we had no doubts that we would get another great deal now. Sean Dolphin... was so helpful. We never felt pressured and he answer all of our questions honestly. I don't believe we've ever had a better car buying experience. Thank you, Kelly and Sean!

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    Shopped for a new car
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    Dealer Response

    We want to thank you guys for the repeat business! You're positive review is much appreciated.

  • 5.0 out of 5
    June 30, 2017

    Purchased a new Mazda6 touring today and to me it was the best new car buying experience my wife and I have ever had. The sales manager was extremely knowledgeable... and let us drive multiple cars before making a decision. He knew the features of each model line and just let the car sell itself. When it came time for the numbers, he had 2 cars priced up with payment schedules in less than 20 min, not hours of going back and forth. Another 10 minutes and we were financed. No pressure still to purchase and made the decision over dinner with a call to the dealership the next morning and picked up the car 4 hrs later. What a delight to purchase from Kelly Mazda.

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    Shopped for a new car
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  • 5.0 out of 5
    January 14, 2017

    Brian Cole is who I primarily worked with here at Kelly Mazda. I had submitted a car finder request to Kelly Mazda for a newer Mazda6 near the end of... December and within a week or so Brian had sent me an email detailing what he had come across. The next business day I went to give the car a test drive. Now, this test drive was not just an "around the block" kind of test drive. Brian, knowing that I am from the "mountains", took me on one of the larger hills in the area to really have me get a correct feel for the car - and it delivered. About halfway through the test drive I knew I wanted to purchase this car. The buying process was WAY easier than I was expecting. The price of the car was excellent and the trade amount that Brian offered me for my car (a 10-year-old vehicle with many many miles) was also great! When I came back the next night to pick up my 2014 CPO Mazda6, Brian sat with me for about an hour and went over every feature of that car - this was something that my parents (who have been buying cars for many years) nor I have every experienced and it was very much appreciated. Brian was very knowledgeable on all of the features of the car even though it was two years old - very impressive! All-in-all, I had a fun & stress-free experience buying a car here. I will definitely be doing business again with Kelly Mazda in the future. Thanks again, Brian!

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    Shopped for a used car
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    Dealer Response

    Liz, thanks so much for taking the time to post your review of your purchase experience here at Kelly Mazda. Let me take the time to give you a 5-star... rating, too! You were a lot of fun to work with and I'm so glad you're happy with your Mazda6. -Brian C.

  • 5.0 out of 5
    July 15, 2016

    Brian Cole was nothing short of being great. His time, patience, expertise and professionalism was outstanding. Overall Kelly Mazda I would recommend... to anyone interested buying a MAZDA.

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    Dealer Response

    Hal, thank you for the nice review. It was a smooth deal for both of us. I enjoyed working with you. Thanks for the business and thanks for choosing K...elly Mazda

  • 4.0 out of 5
    June 10, 2016

    I worked with Sean Dolphin. He was friendly and went out of his way to get to know me and my needs. He hooked me up with a car that suits my needs within... just a couple of days! I highly recommend contacting Sean.

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    Shopped for a used car
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    Dealer Response

    Thanks a million for the good words. Sean is sensational and appreciates the comments. Thank you for your business.

  • 5.0 out of 5
    April 7, 2016

    Sean Dolphin was wonderful throughout the whole process. I got my dream car and they got a customer for life. Great place, great price, great people!

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    Shopped for a new car
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    Dealer Response

    Hey, Erin! So glad to hear you're loving your new Mazda3 and thanks for the online vote of confidence.

  • 5.0 out of 5
    February 25, 2016

    Sean Dolphin was very helpful in the buying process. Offered a great price for my trade in and was great at explaining everything. Overall, a fantastic... buying experience. I would definitely recommend Kelly Mazda to anyone looking for a new or used car.

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    Shopped for a used car
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    Dealer Response

    Thanks for the great review. That Nissan Juke was a super nice trade in. Congrats on finding it before anyone else did! It was a pleasure to meet and ...work with you.

  • 5.0 out of 5
    February 6, 2016

    I was looking for a used car for my daughter, went to cars.com and found a very nice Mazda CX-5 at the Kelly Dealership in Scranton. Sean Dolphin was the... salesperson who talked to us both online and in person. He is friendly, honest and up front. We love the car, got a good price and took it home. I have been a Toyota person in the past after 8 Toyota's my next car will be a Mazda after the great sales and service they provide. Thanks Sean and Kelly Motors!

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    Shopped for a used car
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    Dealer Response

    Tom, your comments are greatly appreciated. Thank you so much for the business. We are looking forward to upgrading you to a Mazda when you get tired ...of that Toyota!

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