Ingersoll Auto of Danbury

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4.8
(789 reviews)
Visit Ingersoll Auto of Danbury
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Service Sales
Monday 8:00am–6:00pm 8:30am–7:00pm
Tuesday 8:00am–6:00pm 8:30am–7:00pm
Wednesday 8:00am–6:00pm 8:30am–7:00pm
Thursday 8:00am–6:00pm 8:30am–7:00pm
Friday 8:00am–6:00pm 8:30am–6:00pm
Saturday 8:00am–5:00pm 8:30am–6:00pm
Sunday Closed 11:00am–5:00pm
New (203) 364-5378 (203) 364-5378
Used (203) 364-5375 (203) 364-5375
Service (203) 364-5504 (203) 364-5504

Inventory

See all 327 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2009.
At Ingersoll Automotive of Danbury, let's start with what we can only describe as a true State-of-the-Art Retail Facility. Uniquely beautiful inside and out it is designed to be unlike any "dealership" you've ever visited. You can choose a refreshment in our comfortable Service Lounge it's right in the Showroom. Outside you'll find ample customer parking and one of the largest selections of new GM vehicles available anywhere. Looking for Pre-Owned? There's a range of GM Certified Pre-Owned Cars and Trucks ready to go.
Powered by People; Fueled by Values

Service center

Phone number (203) 364-5504

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(789 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Clean job changing oil.

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here.

4.0

Great sales personnel.

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about

5.0

Matt Almeida is an awesome sales man.

Matt Almeida is an awesome sales man. Will go out if his way to satisfy you.

5.0

Excellent service.

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent.

1.0

I came in at 9 am to do a software update that I was told

I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that should have taken 3 and was not informed about any delays on the process.

Dealer response

Sam - Thank you for taking the time to tell us about your visit and for taking my phone call. We sincerely apologize for this lack of communication and for the inconvenience that this caused. Please know that we will review these concerns with our entire team so that we can improve our performance and provide the best experience possible for you and all of our Guests. I'm glad that we were able to help resolve your concerns and we look forward to working with you in the future. If you ever need assistance, please don't hesitate to contact me at 203-730-5766. Tom Oliva, Sales Manager

5.0

They are doing great so far. My car goes back next week....

They are doing great so far. My car goes back next week. Everyone has been helpful.

5.0

Clean, safe and friendly customer service Wait time was...

Clean, safe and friendly customer service Wait time was good coffee always hot to taste

1.0

Poor service dept

Poor warranty help and service department. Transmission issues since 2018 on a GMC Sierra and they have never been able to fix it and refuses to.

Dealer response

To our valued Guest and mutual audience: In the absence of any information that would enable us to identify you or your vehicle, we can only assure you that we would not “refuse to fix” a car or truck if there is a confirmed diagnosis and a remedy available. We will be more than happy to review your concerns with you in person or by phone in the hopes of resolving the issue. Please do contact me at 203-730-5768 so I can learn the facts and offer assistance to you. – Shep LaBree, Service Manager

5.0

Always a pleasant experience. Their service and desire...

Always a pleasant experience. Their service and desire for a satisfied customer are hard to beat.

1.0

Very Poor communication. I had to call a few times a day...

Very Poor communication. I had to call a few times a day in order to get a hold of anyone who knew anything about my car. they would tell they would call me back but never did. Plus they had my car for over 3 WEEKS!! not happy.

Dealer response

Mr. B - We want to learn more about your experience. Unfortunately, no one on our Service Team is familiar with these circumstances, and Tom Oliva is a Sales Manager - not a person that would interact with a service guest - and is also not familiar with this situation. Please do call Tom Oliva at 203-730-5766 so you can tell us more about these concerns.

Read all 789 reviews