Reviews
Super Service, I love my Ford
I love my Ford, had a great experience, no issues, no pressure, just a great buying experience. I recommend that you get a ford, for the price you cannot beat it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
Colonial Ford is run by a bunch of professionals. Our salesman, Pat was very helpful and knowledgeable. We would definately recommend him and the dealership to our friends. We love our new Ford explorer limited. It has exceed all expectations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! Thanks again for the great review of Colonial Ford!
Owner
I was very happy with the service provided by Steve in the service department. I was very unhappy with the lack of support Steve received form Ford and the delays that Ford's vendors caused.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! Drive safe, and we'll see you on the road.
great sales people Tim Barrett the best
I have been going to different dealers looking for this truck, soon as I walked into the show room it knocked my socks off. Its sad that I had to travel to Danbury to get a great deal .but it was worth the trip. Hats off to Colonial Forrd Thanks to Tim Barret.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Job well done
The staff was great taking care of the problems when receiving the vehicle and handled it swiftly and quickly. Great job !!! Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review, David. Feel free to stop by if you ever need any more help.
Solid certified used inventory to choose from
Overall it was a good experience. Dealership had plenty of certified used Ford Explorers to choose from, and sales team was pleasant to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fast service done right.
I brought my truck in for a recall of the driver side airbag,I was in and out in no time at all. Thanks Colonial.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Great service and customer service. Glad to hear about Saturday appointments for future services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come!
experience
Was decent service. Would've liked to had somebody explain what was done upon payment, I just paid for it and left
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scheduled Maintenance
I was in for my scheduled Oil change and I also scheduled an alignment. As usual Rick Flackbart was extremely helpful and friendly and got me in and out in a minimum of time. Also a thanks to Bob Johnson's crew for handling everything efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. Drive safe, and we'll see you on the road.