Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Colonial Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2009

Thank you for considering us for your automotive needs. We sell the exciting new Ford models, as well as a comprehensive

...

array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.

"The Best Selection You Will Find Anywhere!"

Service

Oil, Filter Change

$38.95 and up*

Tire Rotation

$19.95 and up*

Oil, Filter Change (Premium)

$69.95 and up*

Wheel Alignment (4WD)

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
234 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 10, 2018

    I've been a long time customer, but I won't be going back. Rude salesman, terrible customer service. I wrote to the General Manager and he never acknowledged... my letter.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know about your recent visit. We are disappointed to hear that you've had a negative experience with us. Pleas...e reach out to us at (203) 748-3503 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We value your input and your business so we hope to speak with you soon.

  • 1.0 out of 5
    March 2, 2018

    Brought my vehicle in on 2/10 for terrible smell coming from heater and was told I needed new air filters. 2 days later I start getting error messages... regarding my ABS, Hill Descent Fault and Advance Track fault. Brought back 2/22 And after 2 and half hours I was told there was mud and salt covering the sensor so it wasn't sending messages to the computer. Less than 24 hours later the lights came back on. Now the smell is back.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further s...o please do call us at (203) 748-3503 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • July 5, 2017

    Just purchased my "new" CPO car. Dealing with Jose and Bill was actually a fun experience. They were totally professional, friendly and treated us with... utmost respect. I can't think of a dealer I have dealt with in the past who was as competent. I would highly recommend Colonial Ford to my close friends and family for their future purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bruce, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We are very lucky to have Jose and Bill a...nd we will let them know of your very kind feedback. Thanks again for your business! Take care!

  • 5.0 out of 5
    June 16, 2017

    Colonial Ford is the only service center that I will take my 2007 Ford Explorer Sport Trac to. Purchased originally from them, Colonial's service writers... and staff have kept it running, like new, all of these years.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2017

    My wife Maria dropped the car off for servicing. She said everyone was very courteous to her and the experience was a positive one.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2017

    Excellent facility,excellent service and of course I love my Escape !!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2017

    Kevin Elston was my salesman. We spent a substantial amount of time haggling back and forth on the used vehicle - afraid to admit it how much fun we had,... laughing and joking. Nevertheless, my trip from New York City to Danbury ended successfully. Kevin is a gentleman and the entire Colonial staff was accommodating. They honored the internet price and the invoice was not littered with frivolous fees. Two months on the warranty is a peace of mind knowing Kevin Elston is just an email/text message away.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Jimmy! Please let us know if you have any additional questions about services you rece...ived and thank you again for choosing Colonial Ford!

  • 5.0 out of 5
    February 8, 2017

    i was in search of a used vehicle and even though i didn't make a purchase they were very understanding and patient with me

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2017

    I recently lost my 2016 Forester car keys at Aldi's, a Danbury, CT. super market, , which has no phone, about 20 miles from my NY home. Fortunately the... car was a short distance from my Subaru dealer. A good Samaritan drove me home, but the car had to remain in the parking lot overnite.The next day, thanks to Subaru's Roadside Assistance, the car was towed to Subaru, and the work to replace the keys and the dashboard computerized lock system was estimated and parts were ordered. Art Azzarito,, the Service mgr, advised me of the extremely high costs involved and said before he started, he would send someone to the market on the chance that the keys were found. THE KEYS WERE FOUND, thanks to Art's diligence and care. He is to be highly commended for his extremely kind and thoughtful act! And putting the customer first! I will write to Subaru Hdqrts in Cherry Hill, NJ to report my very stressful experience but with the happy ending. Needless to add, I am having duplicate keys made.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 29, 2016

    While applying for the car loan, i ask the seller: " You will be running my credit "ONCE" right?" He replied, "YES". guess what, few weeks later i receive... the alert from Expedian saying that i have "4" Hard inquires on my credit. All Car Loan Banks that Colonial ford uses, Thanks COLONIAL FORD, Never again!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Edi, for reaching out to us. Your opinion plays an integral part in our customer service. We take our customers? comments seriously so we h...ope that you?ll give us a call at (203) 748-3503 so we can discuss your concerns and do our best to try and resolve this matter to the best of our ability. We look forward to hearing from you.

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