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Colonial Ford

(654 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award

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See all 52 vehicles from this dealership.

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Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Ford from DealerRater.

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Been a Ford ESCAPE buyer (3x) at Colonial Ford Danbury Ct. since 2012 and have ALWAYS had my servicing done by them. NEVER have I been disappointed! From the guys that take the keys when I get there to the professional and very nice folks Service Writer Nathalia and Kat at Front Desk, I fully trust this dealership for its excellent work.

Been a Ford ESCAPE buyer (3x) at Colonial Ford Danbury Ct. since 2012 and have ALWAYS had my servicing done by them. NEVER have I been disappointed! From the guys that take the keys when I get there to the professional and very nice folks Service Writer Nathalia and Kat at Front Desk, I fully trust this dealership for its excellent work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The best service I ever had at dealership,they are the best.Keep up the great work

The best service I ever had at dealership,they are the best.Keep up the great work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick service, took care of my concerns in a adequate time vey satisfied from drop off to pick up

Quick service, took care of my concerns in a adequate time vey satisfied from drop off to pick up

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tim was great, very helpful and kind. Process was smooth and accommodating. Very happy with my purchase.

Tim was great, very helpful and kind. Process was smooth and accommodating. Very happy with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Polite, curious, professional service. Pleasure to do buissness with. Ty colonial ford of Danbury! Certainly would revisit this dealership again.

Polite, curious, professional service. Pleasure to do buissness with. Ty colonial ford of Danbury! Certainly would revisit this dealership again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pat O was fantastic to work with when purchasing my new car. He was very knowledgeable and made the entire process quick, easy, and stress-free. Highly recommend!

Pat O was fantastic to work with when purchasing my new car. He was very knowledgeable and made the entire process quick, easy, and stress-free. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The entire process was very professional and welcoming. Any questions or concerns were answered promptly. Salesman made sure that any available bonuses or rebates were applied. Financing Manager was similarly easy to work with. This is the latest of several vehicles purchased by myself or family members and the services top shelf!

The entire process was very professional and welcoming. Any questions or concerns were answered promptly. Salesman made sure that any available bonuses or rebates were applied. Financing Manager was similarly easy to work with. This is the latest of several vehicles purchased by myself or family members and the services top shelf!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My 2024 Edge kept giving me a warning the car was going into battery saving mode. I had an appointment a week away to do the works package, but this message was happening 2-3 times a day. I called and they squeezed me in the next day. They replaced the battery, and also did the works package the same day.

My 2024 Edge kept giving me a warning the car was going into battery saving mode. I had an appointment a week away to do the works package, but this message was happening 2-3 times a day. I called and they squeezed me in the next day. They replaced the battery, and also did the works package the same day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had a good experience at colonial ford. They didn't have the Bronco Badlands that I wanted , but they were able to get the one that I wanted from Mass. I'm super happy with my Bronco. It's super cool.

I had a good experience at colonial ford. They didn't have the Bronco Badlands that I wanted , but they were able to get the one that I wanted from Mass. I'm super happy with my Bronco. It's super cool.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Friendly and very knowledgeable team at Colonial Ford. I will definitely be back to buy another from them.

Friendly and very knowledgeable team at Colonial Ford. I will definitely be back to buy another from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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