Hamilton Chevrolet

3.6 out of 5 3.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 6:00 AM - 9:00 PM

Hamilton Chevrolet Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Service

Monday

6:00 AM - 9:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 9:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2001

-Hamilton Chevrolet- Leading The Way As Your Metro Detroit Auto Dealer, with guaranteed credit approvals, Complimentary

...

loaners, Large selection of new and certified pre-owned, VIP package includes UNLIMITED FREE car washes with purchase. Enjoying doing business with a family owned & opererated company that strives to bring your family a comfortable & professional atmosphere. Bring your kids to also enjoy free WI-FI, snacks & XBOX while you shop. Trade in or turn in any lease vehicle or sell us the vehicle you want to upgrade. For the best deals to be found, visit 14 Mile and Mound Rd. www.hamiltonchevy.com for additional savings.

"The Best Deals to be Found Are At 14 Mile & Mound! Find New Roads."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
467 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 23, 2019

    We weren’t sure where to start when searching for a pre owned car. We stopped in at Hamilton and had a great experience for buying our first car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 20, 2019

    Great experience at Hamilton Chevrolet buying a used car. The lot was neat and clean. Lots of good information from the sales staff about the car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 19, 2018

    I went shopping everywhere. they were the lowest price and had great customer service. sales staff was the best. everything was easy and I was in and... out. Hamilton Chevrolet is the best

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2018

    Customer service here is really bad. We took our car in Friday for a repair. We took it here since we bought our car from here. We had an appointment at... 8 am. Dropped the car off and was told we would hear back later in the day. We never heard anything so called around 3 pm. We were told the car had not even been looked at yet. Most places would give you a loaner car if the car was going to be kept that long, not this place apparently. Called again today in the morning ( can't remember the exact time) and was told it should be ready in the afternoon. Had to call yet again around 5 because we had not heard anything and was told that the person we spoke too before was wrong and the car wont be done yet again until the next day. I should not have to keep calling to get these updates, this place should call to let us know. On top of this the gal on the phone did not seem concerned at all that we will be with out our car yet again and did not bother to even offer a loaner car. I will not be buying my next car from here and will be sure to let all my friends and family know about the bad experience.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 2.0 out of 5
    December 15, 2017

    I have purchased my first used car and my first leased car with Hamilton and was a wonderful experience with no problems. I was a loyal customer so when... my lease was up I decided to go back, but this time definitely changed my view point of this place. This time the leasing process was longer then it needed to be. After driving off the lot with my new leased car I noticed a problem. When I got home I contacted my salesman, Anothony, and told him that I noticed a small chip on my windshield and asked if there could be something done about it because it was approaching winter and I was afraid it would turn into a full crack. Now mind you, he never once walked me around the car. (I have learned my lesson) On the phone, Anothony basically told me it was a good thing I decided to pay extra for protection warranty but told me he would see what he could do then call me back. I have called and emailed him several times after and never once did I hear from him again. I understand there may have been nothing Hamilton could have done, but still could have looked into it for me and have the decency to call me back and acted like he actually cared. Left me with the impression I was only a sale to him. Well that chip I was so worried about turned into a large crack that had to taken care of $223 later. I will never go back there again and I make sure to tell all my customer about experience with them.

    2.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    June 21, 2017

    I found a truck I wanted on Cars.com and contacted the dealer. The salemen told me that when he went to pull it around he noticed a puddle and set the... vehicle up for service. To make a long story short, the truck needed transmission repairs and the service department told me the truck was not available to sell until it was repaired. It is nice that they made sure the repairs were handled, but I wasnt kept informed and needed a vehicle quickly, so I purchased from another dealer.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Cindy. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comment...s with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

  • 1.0 out of 5
    May 31, 2017

    I have leased two vehicles and when it time to turn my lease, it was impossible. They were dragging and seems not interested to give another lease.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your conve...nience. Thank you. Sincerely, Kelly Counts, Sales Manager, kcounts@hamiltonchevy.com

  • 5.0 out of 5
    April 9, 2017

    Professional, courteous and pleasant employees. It is always a friendly environment. You always get a car wash after your car is serviced and you can... refresh yourself with snacks and water.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shayla , thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional custom...er service and I'm glad that our team made such a great impression on you. Sincerely, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

  • 5.0 out of 5
    April 9, 2017

    Tire rotation and oil change was done quick and I was 100% satisfied. Hamilton is my go to for all things cars. Thank you!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied wit...h their overall experience. We look forward to working with you again. Best regards, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

  • 5.0 out of 5
    April 6, 2017

    Fast to schedule appointments for diagnostics and oil change; friendly people and environment; quality service; hopefully with free car wash for every... appointment

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Lara. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with the enti...re team. Please let us know if we can ever help you in the future. Sincerely, Joe Ankrom, Service Manager, jankrom@hamiltonchevy.com

View More Reviews